Nanda Upali, Chanaud Cheryl, Nelson Michael, Zhu Xi, Bajema Robyn, Jansen Ben H
Research Department, American Art Resources, Houston, Texas, USA.
J Emerg Med. 2012 Jul;43(1):172-81. doi: 10.1016/j.jemermed.2011.06.138. Epub 2012 Feb 9.
Wait times have been reported to be one of the most important concerns for people visiting emergency departments (EDs). Affective states significantly impact perception of wait time. There is substantial evidence that art depicting nature reduces stress levels and anxiety, thus potentially impacting the waiting experience.
To analyze the effect of visual art depicting nature (still and video) on patients' and visitors' behavior in the ED.
A pre-post research design was implemented using systematic behavioral observation of patients and visitors in the ED waiting rooms of two hospitals over a period of 4 months. Thirty hours of data were collected before and after new still and video art was installed at each site.
Significant reduction in restlessness, noise level, and people staring at other people in the room was found at both sites. A significant decrease in the number of queries made at the front desk and a significant increase in social interaction were found at one of the sites.
Visual art has positive effects on the ED waiting experience.
据报道，等待时间是前往急诊科（ED）的患者最为关注的问题之一。情感状态会显著影响对等待时间的感知。有大量证据表明，描绘自然的艺术作品能够降低压力水平和焦虑感，从而可能对等待体验产生影响。
分析描绘自然的视觉艺术作品（静态和视频）对急诊科患者及访客行为的影响。
采用前后对照研究设计，在4个月的时间里，对两家医院急诊科候诊室的患者和访客进行系统的行为观察。在每个地点安装新的静态和视频艺术作品前后，分别收集了30小时的数据。
两个地点均发现患者的烦躁不安、噪音水平以及在房间内盯着他人看的人数显著减少。在其中一个地点，还发现前台咨询的数量显著减少，社交互动显著增加。
视觉艺术对急诊科的等待体验具有积极影响。
