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心理健康急救指南:从万维网下载后的影响评估。

Mental health first aid guidelines: an evaluation of impact following download from the World Wide Web.

机构信息

Centre for Youth Mental Health, University of Melbourne, Parkville, Victoria, Australia.

出版信息

Early Interv Psychiatry. 2012 Nov;6(4):399-406. doi: 10.1111/j.1751-7893.2012.00345.x. Epub 2012 Mar 1.

DOI:10.1111/j.1751-7893.2012.00345.x
PMID:22379952
Abstract

AIM

Mental health first aid guidelines provide the public with consensus-based information about how to assist someone who is developing a mental illness or experiencing a mental health crisis. The aim of the current study was to evaluate the usefulness and impact of the guidelines on web users who download them.

METHOD

Web users who downloaded the documents were invited to respond to an initial demographic questionnaire, then a follow up about how the documents had been used, their perceived usefulness, whether first-aid situations had been encountered and if these were influenced by the documents.

RESULTS

Over 9.8 months, 706 web users responded to the initial questionnaire and 154 responded to the second. A majority reported downloading the document because their job involved contact with people with mental illness. Sixty-three web users reported providing first aid, 44 of whom reported that the person they were assisting had sought professional care as a result of their suggestion. Twenty-three web users reported seeking care themselves. A majority of those who provided first aid reported feeling that they had been successful in helping the person, that they had been able to assist in a way that was more knowledgeable, skilful and supportive, and that the guidelines had contributed to these outcomes.

CONCLUSIONS

Information made freely available on the Internet, about how to provide mental health first aid to someone who is developing a mental health problem or experiencing a mental health crisis, is associated with more positive, empathic and successful helping behaviours.

摘要

目的

心理健康急救指南为公众提供了有关如何帮助正在出现精神疾病或经历心理健康危机的人的基于共识的信息。本研究旨在评估指南对下载这些指南的网络用户的实用性和影响。

方法

邀请下载文件的网络用户回答初始人口统计问卷,然后回答有关文件使用情况、感知有用性、是否遇到急救情况以及这些情况是否受到文件影响的后续问题。

结果

在 9.8 个月内,706 名网络用户回答了初始问卷,154 名网络用户回答了第二份问卷。大多数人报告说下载该文档是因为他们的工作涉及与精神病患者接触。63 名网络用户报告提供了急救,其中 44 人报告说他们所协助的人因他们的建议而寻求专业护理。23 名网络用户报告自己寻求护理。大多数提供急救的人报告说,他们觉得自己成功地帮助了那个人,他们能够以更有知识、更熟练和更支持的方式提供帮助,并且指南对此有所帮助。

结论

在互联网上免费提供有关如何为正在出现心理健康问题或经历心理健康危机的人提供心理健康急救的信息,与更积极、更有同理心和更成功的帮助行为有关。

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