Melnyk Bernadette Mazurek
College of Nursing, The Ohio State University, 1585 Neil Ave, Columbus, OH 43210, USA.
Nurs Adm Q. 2012 Apr-Jun;36(2):127-35. doi: 10.1097/NAQ.0b013e318249fb6a.
High-reliability health care organizations are those that provide care that is safe and one that minimizes errors while achieving exceptional performance in quality and safety. This article presents major concepts and characteristics of a patient safety culture and a high-reliability health care organization and explains how building a culture of evidence-based practice can assist organizations in achieving high reliability. The ARCC (Advancing Research and Clinical practice through close Collaboration) model for systemwide implementation and sustainability of evidence-based practice is highlighted as a key strategy in achieving high reliability in health care organizations.
高可靠性医疗保健组织是那些提供安全护理的组织,并且在质量和安全方面实现卓越表现的同时将错误降至最低。本文介绍了患者安全文化和高可靠性医疗保健组织的主要概念和特征,并解释了建立循证实践文化如何帮助组织实现高可靠性。作为在医疗保健组织中实现高可靠性的关键策略,强调了用于循证实践的全系统实施和可持续性的ARCC(通过密切协作推进研究与临床实践)模型。