Commitments, norms and custard creams - a social influence approach to reducing did not attends (DNAs).
作者信息
Martin Steve J, Bassi Suraj, Dunbar-Rees Rupert
机构信息
Influence At Work, 960 Capability Green, Luton, Bedfordshire LU1 3PE, UK.
出版信息
J R Soc Med. 2012 Mar;105(3):101-4. doi: 10.1258/jrsm.2011.110250. Epub 2012 Mar 8.
Abstract
摘要
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Effectiveness of mobile-phone short message service (SMS) reminders for ophthalmology outpatient appointments: observational study.手机短信服务（SMS）提醒用于眼科门诊预约的有效性：观察性研究。
BMC Ophthalmol. 2008 May 31;8:9. doi: 10.1186/1471-2415-8-9.
2
The constructive, destructive, and reconstructive power of social norms.社会规范的建构力、破坏力和重建力。
Psychol Sci. 2007 May;18(5):429-34. doi: 10.1111/j.1467-9280.2007.01917.x.
3
Reasons for and consequences of missed appointments in general practice in the UK: questionnaire survey and prospective review of medical records.英国全科医疗中预约失约的原因及后果：问卷调查与病历前瞻性审查
BMC Fam Pract. 2005 Nov 7;6:47. doi: 10.1186/1471-2296-6-47.
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Why we don't come: patient perceptions on no-shows.我们爽约的原因：患者对未赴约的看法。
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Missed appointments and poor glycemic control: an opportunity to identify high-risk diabetic patients.预约失约与血糖控制不佳：识别糖尿病高危患者的契机。
Med Care. 2004 Feb;42(2):110-5. doi: 10.1097/01.mlr.0000109023.64650.73.
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Missed outpatient appointments.门诊预约失约
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