Foley Michael, Rauser Edmund
Safety and Health Assessment and Research for Prevention Program, Washington State Department of Labor and Industries, Olympia, WA 98504-4330, USA.
Work. 2012;42(1):67-81. doi: 10.3233/WOR-2012-1326.
This study reports trends in the pattern of injuries related to workplace violence over the period 1997-2007. It tracks occupations and industries at elevated risk of workplace violence with a special focus on the persistently high claims rates among healthcare and social assistance workers.
Industry and occupational incidence rates were calculated using workers' compensation and employment security data from Washington State.
Violence-related claims rates among certain Healthcare and Social Assistance industries remained particularly high. Incidents where workers were injured by clients or patients predominated. By contrast, claims rates in retail trade have fallen substantially.
Progress to reduce violence has been made in most of the highest hazard industries within the Healthcare and Social Assistance sector with the notable exception of psychiatric hospitals and facilities caring for the developmentally disabled. State legislation requiring healthcare workplaces to address hazards for workplace violence has had mixed results. Insufficient staffing, inadequate violence prevention training and sporadic management attention are seen as the key barriers to violence prevention in healthcare/social assistance workplaces.
本研究报告了1997年至2007年期间与工作场所暴力相关的伤害模式趋势。它追踪了工作场所暴力风险较高的职业和行业，特别关注医疗保健和社会救助工作者中持续较高的索赔率。
使用华盛顿州的工人赔偿和就业安全数据计算行业和职业发病率。
某些医疗保健和社会救助行业中与暴力相关的索赔率仍然特别高。工人被客户或患者伤害的事件占主导地位。相比之下，零售业的索赔率大幅下降。
医疗保健和社会救助部门中大多数高风险行业在减少暴力方面取得了进展，但精神病医院和照顾发育障碍者的设施是明显的例外。要求医疗保健工作场所应对工作场所暴力危害的州立法效果不一。人员配备不足、暴力预防培训不足和管理层关注不持续被视为医疗保健/社会救助工作场所预防暴力的关键障碍。
