Gupta Sangeeta, Paterson Margo L, Lysaght Rosemary M, von Zweck Claudia M
Adult Outpatient Psychiatry, Hotel Dieu Hospital, 166 Brock Street, Kingston, ON, K7L 5G2.
Can J Occup Ther. 2012 Apr;79(2):86-95. doi: 10.2182/cjot.2012.79.2.4.
Work-related stress and burnout have been found to lead to job dissatisfaction, low-organizational commitment, absenteeism, and high turnover.
The purpose of this study was to examine the burnout experiences of occupational therapists practicing in Ontario and to describe the practice implications and coping strategies employed.
Data for this mixed methods study were collected using the Maslach Burnout Inventory-General Survey, Areas of Worklife Survey, focus groups, and interviews in the hermeneutics tradition.
High levels of emotional exhaustion were reported by 34.8% of participants, high levels of cynicism by 43.5%, and low professional efficacy by 24.6%. Practice issues included excessive demands on time, conflict, and lack of autonomy and respect. Coping strategies included spending time with family and maintaining professional/personal balance, control of work responsibilities, maintaining a sense of humor, and self-awareness/self-monitoring.
This study contributes to understanding the practice challenges for occupational therapists, factors that contribute to therapist burnout, and strategies employed to maintain competent practice.
研究发现，工作压力和职业倦怠会导致工作满意度低、组织承诺度低、旷工和高离职率。
本研究旨在调查安大略省职业治疗师的职业倦怠经历，并描述其对实践的影响以及所采用的应对策略。
本混合方法研究的数据收集采用了马氏职业倦怠量表通用版、工作生活领域调查、焦点小组以及诠释学传统的访谈。
34.8%的参与者报告有高度的情感耗竭，43.5%有高度的玩世不恭，24.6%有低职业效能感。实践问题包括时间要求过高、冲突以及缺乏自主权和尊重。应对策略包括与家人共度时光、保持职业/个人平衡、控制工作职责、保持幽默感以及自我意识/自我监控。
本研究有助于理解职业治疗师面临的实践挑战、导致治疗师职业倦怠的因素以及为保持胜任能力的实践所采用的策略。
