Oates Kim
Sydney Medical School, University of Sydney and Clinical Excellence Commission, Sydney, Australia.
J Paediatr Child Health. 2012 Jun;48(6):472-5. doi: 10.1111/j.1440-1754.2012.02478.x.
The complexity and cost of health care, along with a greater need for accountability calls for a new style of clinical leadership. The new clinical leader will lead reform by putting the needs of the patient first and foremost, looking at current and planned services from the patient's point of view as well as the clinician's. Excellent clinical skills will remain essential but will be supplemented by a focus on team work and mentoring, patient safety, clear communication and reduction in waste and inefficiency, leading to better financial outcomes. The new clinical leaders will understand the importance of consulting widely and engaging colleagues in creating change to improve patient care. They will develop trusting and mutually respectful relationships with health service management and be able to negotiate the delicate balance between clinical judgement, resource constraints and personal loyalties by keeping the best outcome for the patient at the forefront of their thinking.
医疗保健的复杂性和成本,以及对问责制的更高要求,都需要一种新的临床领导风格。新的临床领导者将通过把患者需求放在首位来引领改革,从患者和临床医生的角度审视当前及规划中的服务。出色的临床技能仍将至关重要,但还需辅以对团队合作与指导、患者安全、清晰沟通以及减少浪费和低效率的关注,从而带来更好的财务结果。新的临床领导者将明白广泛征求意见并让同事参与推动变革以改善患者护理的重要性。他们将与卫生服务管理层建立信任和相互尊重的关系,并能够通过将患者的最佳结果置于思考的前沿,在临床判断、资源限制和个人忠诚之间达成微妙的平衡。