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伊朗护士的患者维权实践。

Patient advocacy practice among Iranian nurses.

作者信息

Negarandeh Reza, Dehghan Nayeri Nahid

机构信息

Faculty of Nursing and Midwifery, Tehran University of Medical Sciences, Tehran, Iran.

出版信息

Indian J Med Ethics. 2012 Jul-Sep;9(3):190-5. doi: 10.20529/IJME.2012.063.

Abstract

This cross-sectional study among nurses at the hospitals of the Tehran University of Medical Sciences aimed to investigate the extent of involvement in patient advocacy practice among nurses. Participants (n=330) were selected using proportionate systematic random sampling. Data were gathered through patient advocacy questionnaires and analysed using descriptive/inferential statistics. The average of nurses' patient advocacy practice was 3.848+ 0.304 (possible range 1-5). One third of the participant nurses had high scores in practising patient advocacy, two thirds of them had scores in the medium range and 0.6% of nurses had low scores. The majority of nurses (83.5%) declared their commitment to patient advocacy as high, and 42.5% believed they had enough ability to practise advocacy. Half of the participants claimed to have faced problems following advocacy practices. The problems that most participants reported included conflict with colleagues and/or superiors, receiving oral/written admonitions, and shift and/or ward changes. Patient advocacy scores were significantly higher among female nurses, head nurses, and those who had more commitment and ability for patient advocacy (p<0.001). In contrast, nurses who worked in more than one hospital simultaneously due to financial need (p=0.048), and experienced conflict with superiors (p=0.047) scored less than others. The nurses in our study carried out advocacy at acceptable levels and adopted it as part of their own professional role. Nurses tended to advocate for patients, but they faced many challenges in this.

摘要

这项针对德黑兰医科大学附属医院护士开展的横断面研究旨在调查护士参与患者维权实践的程度。采用按比例系统随机抽样的方法选取参与者(n = 330)。通过患者维权问卷收集数据,并使用描述性/推断性统计方法进行分析。护士患者维权实践的平均得分是3.848 ± 0.304(可能范围为1 - 5)。三分之一的参与护士在患者维权实践中得分较高,三分之二的护士得分处于中等范围,0.6%的护士得分较低。大多数护士(83.5%)宣称他们对患者维权的承诺度很高,42.5%的护士认为自己有足够的能力进行维权。一半的参与者声称在进行维权实践后遇到了问题。大多数参与者报告的问题包括与同事和/或上级发生冲突、收到口头/书面告诫以及轮班和/或病房变动。女性护士、护士长以及那些对患者维权有更高承诺度和能力的护士的患者维权得分显著更高(p < 0.001)。相比之下,因经济需要同时在多家医院工作的护士(p = 0.048)以及与上级发生冲突的护士(p = 0.047)得分低于其他人。我们研究中的护士在可接受的水平上开展维权工作,并将其作为自身职业角色的一部分。护士倾向于为患者维权,但在此过程中面临诸多挑战。

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