Chen Chien-Yu, Mao Hsiao-Yen, Hsieh An-Tien
Department of Marketing and Logistics Management, Chihlee Institute of Technology, New Taipei City, Taiwan.
Psychol Rep. 2012 Jun;110(3):719-30. doi: 10.2466/01.07.21.PR0.110.3.719-730.
The importance of workplace friendship is recognized by researchers and practitioners, but its antecedents with respect to work roles are not well understood. Employees' gender might moderate a relationship between work roles and friendships. Data from a survey of 221 international tourist hotel employees showed that a key aspect of job support, role ambiguity, was negatively related to having workplace friendships. However, employees' gender did not moderate this relationship. Role clarity (the opposite of role ambiguity) may facilitate workplace friendships.
职场友谊的重要性已得到研究人员和从业者的认可，但其与工作角色相关的前因却未得到充分理解。员工的性别可能会调节工作角色与友谊之间的关系。一项对221名国际旅游酒店员工的调查数据显示，工作支持的一个关键方面——角色模糊，与拥有职场友谊呈负相关。然而，员工的性别并没有调节这种关系。角色清晰（角色模糊的对立面）可能会促进职场友谊。
