Xiao Jincen, Mao Jih-Yu, Quan Jing, Qing Tao
School of Business Administration, Southwestern University of Finance and Economics, Chengdu, China.
Front Psychol. 2020 Feb 19;11:190. doi: 10.3389/fpsyg.2020.00190. eCollection 2020.
Having friends in the workplace not only provides an employee joy and meaning, but also facilitates one's positive behavior. In this study, we argue that workplace friendship has positive influence on an employee's interpersonal citizenship behavior. Drawing upon conservation of resources theory, the present study explores how and when workplace friendship fosters interpersonal citizenship. Using a time-lagged, multisource data of 620 employees from 83 workgroups, we found that workplace friendship increases an employee's relational energy, which subsequently, leads to greater interpersonal citizenship. Moreover, we discovered relational-interdependent self-construal as an important moderating influence that affects the saliency of this relationship. Specifically, for employee with a relational-interdependent self-construal, workplace friendship has a stronger positive influence on one's relational energy and hence interpersonal citizenship. Contributions to theory and practice are also discussed.
在工作场所拥有朋友不仅能给员工带来快乐和意义,还能促进其积极行为。在本研究中,我们认为职场友谊对员工的人际公民行为有积极影响。基于资源守恒理论,本研究探讨了职场友谊如何以及何时促进人际公民行为。通过对来自83个工作小组的620名员工进行时间滞后的多源数据研究,我们发现职场友谊会增加员工的关系能量,进而导致更多的人际公民行为。此外,我们发现关系相互依存的自我构念是影响这种关系显著性的重要调节因素。具体而言,对于具有关系相互依存自我构念的员工,职场友谊对其关系能量进而对人际公民行为有更强的积极影响。我们还讨论了本研究对理论和实践的贡献。