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基于社会交换理论的工作场所排斥前因模型。

A social exchange-based model of the antecedents of workplace exclusion.

机构信息

Department of Management, Clemson University, Clemson, SC 29634-1305, USA.

出版信息

J Appl Psychol. 2013 Jan;98(1):37-48. doi: 10.1037/a0030135. Epub 2012 Sep 17.

Abstract

We conducted 2 studies of coworker dyads to test a theoretical model exploring why and under what circumstances employees are the targets of workplace exclusion. Adopting a victim precipitation perspective, we integrate belongingness and social exchange theories to propose that employees who display workplace incivility are distrusted and therefore are targets of workplace exclusion. Highlighting the importance of the context of the perpetrator-target relationship, we also find support for the postulation that this mediated relationship is strengthened when the target employee is perceived to be a weak exchange partner and is attenuated when he or she is viewed as a valuable exchange partner. Theoretical and practical implications are discussed.

摘要

我们进行了两项同事对偶研究,以检验一个理论模型,该模型探讨了为什么以及在什么情况下员工会成为工作场所排斥的目标。采用受害者诱发观点,我们整合了归属感和社会交换理论,提出表现出工作场所粗言秽语的员工会被不信任,因此成为工作场所排斥的目标。强调施害者-目标关系背景的重要性,我们还发现有支持这样的假设,即当目标员工被视为弱势交换伙伴时,这种中介关系会得到加强,而当他或她被视为有价值的交换伙伴时,这种关系会减弱。讨论了理论和实践意义。

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