Amiri Mohammad, Khosravi Ahmad, Mokhtari Abbas Ali
Health Services Management, Shahroud University of Medical Science, Shahroud, Iran.
J Res Health Sci. 2010 Jun 24;10(1):42-6.
This study aimed at determining the job satisfaction level of the staff in Shahroud University of Medical Sciences (SUMS), northern Iran, and its influential factors.
In this descriptive study, conducted in 2008, the participants were 384 workers in SUMS selected through simple random sampling procedure. The par-ticipants received a 33-item questionnaire in a Likert format (8 general items and 25 items related to job satisfaction facets). The collected data in form of frequen-cies and percentages were analyzed with SPSS software.
53.4% of interviewees were female and more than 60% had associate or higher degrees. 42.6% had less than 10 yr and 30.9% had 20 to 30 yr of job experience, respectively. The mean of the overall satisfaction was 13.02 out of 20. Regarding the facets of job satisfaction, work, coworkers, supervisor, and pro-motion had the highest means, respectively. Pearson and Spearman correla-tion coefficients showed a significant relationship between overall satisfaction and the facets (P= 0.001). Analysis of variance also showed significant difference in overall satisfaction based on organizational units; however, no significant rela-tionship was observed between overall satisfaction and gender, degree, age, job experience and type of employment.
Improvement of promotion process, training and qualifying manag-ers, observing meritocracy principles in appointments, using cooperative man-agement, creating convivial and friendly atmosphere and improving work envi-ronment conditions, have brought about an increase in overall satisfaction of em-ployees in SUMS.
本研究旨在确定伊朗北部沙赫鲁德医科大学（SUMS）员工的工作满意度水平及其影响因素。
在这项2008年进行的描述性研究中，通过简单随机抽样程序选取了SUMS的384名工作人员作为参与者。参与者收到一份33项的李克特式问卷（8个一般项目和25个与工作满意度方面相关的项目）。以频率和百分比形式收集的数据使用SPSS软件进行分析。
53.4%的受访者为女性，60%以上拥有大专或更高学历。分别有42.6%的人工作经验少于10年，30.9%的人有20至30年的工作经验。总体满意度的平均值为20分中的13.02分。在工作满意度的各个方面中，工作、同事、上级和晋升的平均分最高。皮尔逊和斯皮尔曼相关系数显示总体满意度与各个方面之间存在显著关系（P = 0.001）。方差分析还显示基于组织单位的总体满意度存在显著差异；然而，未观察到总体满意度与性别、学历、年龄、工作经验和就业类型之间存在显著关系。
改进晋升流程、培训和提升管理人员素质、在任用中遵循任人唯贤原则、采用合作管理方式、营造融洽友好的氛围以及改善工作环境条件，已使SUMS员工的总体满意度有所提高。
