Shoham Snunith, Heber Meital
Department of Information Science, Bar Ilan University, Ramat-Gan, Israel.
Am Ann Deaf. 2012 Summer;157(3):251-63. doi: 10.1353/aad.2012.1625.
The content of 2,050 messages on a virtual forum for d/Deaf and hard of hearing people in Israel was analyzed. Interactions and behavior were monitored to determine if behavior on the forum expressed social support, and whether the community was an entirely virtual community or a real community whose members also met in other venues. Subjects discussed in messages included technical difficulties, coping with difficulties presented by hearing loss, adjusting to assistive devices, difficulties at school and work, accessibility issues, difficulties communicating with the hearing world, and rights. Messages were also used to initiate a range of social activities. Classification of behaviors per the Social Support Behavior Code (Cutrona & Suhr, 1992) showed that most were in the category of informational support. Other types of support in the model, tangible assistance, emotional support, social network support, and esteem support, were evident in fewer messages.
对以色列一个针对失聪和听力障碍者的虚拟论坛上的2050条信息内容进行了分析。对互动和行为进行了监测，以确定论坛上的行为是否表达了社会支持，以及该社区是一个完全虚拟的社区，还是一个其成员也在其他场所见面的真实社区。信息中讨论的主题包括技术困难、应对听力损失带来的困难、适应辅助设备、学校和工作中的困难、无障碍问题、与听力正常人群交流的困难以及权利。信息还被用于发起一系列社会活动。根据社会支持行为准则（卡特罗纳和苏尔，1992年）对行为进行分类显示，大多数行为属于信息支持类别。该模型中的其他支持类型，即实际援助、情感支持、社会网络支持和自尊支持，在较少的信息中有所体现。
