Wansink Brian, van Ittersum Koert
John S. Dyson Professor of Marketing, Charles H. Dyson School of Applied Economics and Management, Cornell University, 110 Warren Hall, Ithaca, NY 14853-7801, USA.
Psychol Rep. 2012 Aug;111(1):228-32. doi: 10.2466/01.PR0.111.4.228-232.
Recent research shows that environmental cues such as lighting and music strongly bias the eating behavior of diners in laboratory situations. This study examines whether changing the atmosphere of a fast food restaurant would change how much patrons ate. The results indicated that softening the lighting and music led people to eat less, to rate the food as more enjoyable, and to spend just as much. In contrast to hypothesized U-shaped curves (people who spend longer eat more), this suggests a more relaxed environment increases satisfaction and decreases consumption.
近期研究表明,在实验室环境中,诸如灯光和音乐等环境线索会强烈影响用餐者的饮食行为。本研究探讨了改变快餐店的氛围是否会改变顾客的食量。结果显示,调暗灯光并播放轻柔音乐能让人们食量减少,认为食物更美味,且消费金额不变。与假设的U型曲线(用餐时间越长食量越大)相反,这表明更轻松的环境会提高满意度并减少食量。