Kniffin Kevin M, Yan Jubo, Wansink Brian, Schulze William D
Cornell University Dyson School of Applied Economics and Management New York U.S.A.
Division of Economics Nanyang Technological University Singapore.
J Organ Behav. 2017 Mar;38(3):372-390. doi: 10.1002/job.2128. Epub 2016 Aug 9.
Music as an environmental aspect of professional workplaces has been closely studied with respect to consumer behavior while sparse attention has been given to its relevance for employee behavior. In this article, we focus on the influence of music upon cooperative behavior within decision-making groups. Based on results from two extended 20-round public goods experiments, we find that happy music significantly and positively influences cooperative behavior. We also find a significant positive association between mood and cooperative behavior. Consequently, while our studies provide partial support for the relevance of affect in relation to cooperation within groups, we also show an independently important function of happy music that fits with a theory of synchronous and rhythmic activity as a social lubricant. More generally, our findings indicate that music and perhaps other atmospheric variables that are designed to prime consumer behavior might have comparably important effects for employees and consequently warrant closer investigation.
作为职业工作场所环境因素的音乐，在消费者行为方面已得到深入研究，而其与员工行为的相关性却很少受到关注。在本文中，我们聚焦于音乐对决策小组内合作行为的影响。基于两项扩展的20轮公共物品实验的结果，我们发现欢快的音乐对合作行为有显著的积极影响。我们还发现情绪与合作行为之间存在显著的正相关。因此，虽然我们的研究为情感在群体合作中的相关性提供了部分支持，但我们也表明了欢快音乐的一个独立重要作用，即它符合将同步和有节奏的活动作为社会润滑剂的理论。更广泛地说，我们的研究结果表明，旨在激发消费者行为的音乐以及其他可能的环境变量，可能对员工有同样重要的影响，因此值得进一步深入研究。
