Chadwell I, Bhitrakoti R, Khadka R
Nick Simons Institute, Lalitpur, Nepal.
JNMA J Nepal Med Assoc. 2012 Apr-Jun;52(186):52-60.
This is a study of hospital managers in Nepal, measuring their reported capability to undertake management tasks and explore their views about management development.
A questionnaire was administered through hospitals. Respondents were asked to rate a series of management tasks on a scale according to how important it was, for their role and their capability to perform it. These tasks were grouped into different factors. The sample included government hospital of each district and major private or hospitals run bu non-government organizations.
A total of 31 hospitals were visited in 18 districts. Information was obtained from 103 managers from different professions. In most hospitals visited, overall management was provided by the doctors. Few had undergone some training to take on management responsibilities. All types of managers, regardless of profession or type of hospital, reported a 'competence gap'for each factor defined as the difference between reported importance and capability. Non-government managers consistently rated themselves as beingmore capable than government managers, but the difference was only significant when it concerned managing People. The need for a separate cadre of managers was supported by 85% of respondents but a majority of doctors (57%) felt that the best people to manage hospitals were doctors.
Consistent with other studies from low income countries, there is an urgent need to provide different modalities of management developmentenabling hospital managers to improve their capabilities. There is widespread need of management training to be made available in Nepal.
这是一项针对尼泊尔医院管理人员的研究,旨在衡量他们所报告的承担管理任务的能力,并探讨他们对管理发展的看法。
通过医院发放问卷。要求受访者根据一系列管理任务对其角色的重要性以及他们执行这些任务的能力,按量表进行评分。这些任务被归为不同的因素。样本包括每个地区的政府医院以及主要的私立医院或由非政府组织运营的医院。
在18个地区共走访了31家医院。从103名来自不同专业的管理人员那里获取了信息。在所走访的大多数医院中,总体管理工作由医生负责。很少有人接受过承担管理职责的培训。所有类型的管理人员,无论其专业或医院类型如何,都报告称每个因素存在“能力差距”,即报告的重要性与能力之间的差异。非政府管理人员一直认为自己比政府管理人员更有能力,但这种差异仅在涉及人员管理时才显著。85%的受访者支持设立单独的管理干部队伍,但大多数医生(57%)认为管理医院的最佳人选是医生。
与低收入国家的其他研究一致,迫切需要提供不同形式的管理发展,以使医院管理人员能够提高他们的能力。尼泊尔广泛需要提供管理培训。