University of Southern Denmark, Denmark; Centre for Quality, Region of Southern Denmark, Denmark.
Appl Ergon. 2014 Jan;45(1):40-4. doi: 10.1016/j.apergo.2013.03.024. Epub 2013 May 2.
Discussions of the possible future of Human factors/ergonomics (HFE) usually take the past for granted in the sense that the future of HFE is assumed to be more of the same. This paper argues that the nature of work in the early 2010s is so different from the nature of work when HFE was formulated 60-70 years ago that a critical reassessment of the basis for HFE is needed. If HFE should be a systems discipline, it should be a soft systems rather than a hard systems discipline. It is not enough for HFE to seek to improve performance and well-being through systems design, since any change to the work environment in principle alters the very basis for the change. Instead HFE should try to anticipate how the nature of work will change so that it can both foresee what work will be and propose what work should be.
讨论人类因素/工效学（HFE）的未来时，通常会认为过去是理所当然的，即 HFE 的未来将是更多的相同。本文认为，21 世纪初的工作性质与 60-70 年前 HFE 形成时的工作性质有很大的不同，因此需要对 HFE 的基础进行批判性重新评估。如果 HFE 应该是一个系统学科，那么它应该是一个软系统，而不是硬系统学科。HFE 通过系统设计来提高绩效和幸福感是不够的，因为工作环境的任何改变原则上都会改变改变的基础。相反，HFE 应该尝试预测工作性质的变化，以便既能预见工作是什么，又能提出工作应该是什么。
