Beng Tan Seng, Guan Ng Chong, Jane Lim Ee, Chin Loh Ee
1Department of Medicine, Faculty of Medicine, University Malaya Medical Center, Kuala Lumpur, Malaysia.
Am J Hosp Palliat Care. 2014 May;31(3):307-14. doi: 10.1177/1049909113490065. Epub 2013 May 20.
A secondary analysis of 2 qualitative studies was conducted to explore the experiences of suffering caused by interactions with health care providers in the hospital setting. Interview transcripts from 20 palliative care patients and 15 palliative care informal caregivers in University Malaya Medical Centre were thematically analyzed. The results of health care interactional suffering were associated with themes of attention, understanding, communication, competence, and limitation. These 5 themes may serve as a framework for the improvement in interaction skills of health care providers in palliative care.
对两项定性研究进行了二次分析，以探讨在医院环境中与医护人员互动所导致的痛苦经历。对马来亚大学医学中心20名姑息治疗患者和15名姑息治疗非正式护理人员的访谈记录进行了主题分析。医护互动痛苦的结果与关注、理解、沟通、能力和局限等主题相关。这五个主题可作为改善姑息治疗中医护人员互动技能的框架。
