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减少急诊科的暴力和攻击行为。

Reducing violence and aggression in the emergency department.

作者信息

Powley Denise

机构信息

NHS Lothian District Nursing Services.

出版信息

Emerg Nurse. 2013 Jul;21(4):26-9. doi: 10.7748/en2013.07.21.4.26.e687.

DOI:10.7748/en2013.07.21.4.26.e687
PMID:23901870
Abstract

Emergency department (ED) staff, particularly nursing students and inexperienced nurses, are at risk of violence and aggression from patients. However, by reflecting on violent incidents, nurses can gain new knowledge, improve their practice and prepare themselves for similar incidents. This article refers to the Gibbs reflective cycle to analyse a violent incident involving a patient with mental health and alcohol-dependence problems that occurred in the author's ED. It also identifies strategies for nurses to pre-empt and defuse violent situations.

摘要

急诊科(ED)工作人员,尤其是护理专业学生和经验不足的护士,面临着来自患者的暴力和攻击风险。然而,通过反思暴力事件,护士可以获得新知识,改进他们的实践,并为类似事件做好准备。本文运用吉布斯反思循环来分析一起发生在作者所在急诊科的暴力事件,该事件涉及一名有心理健康和酒精依赖问题的患者。文章还确定了护士预防和化解暴力局面的策略。

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