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践行言传身教:通过基于优势、变革型领导力,在住院精神健康环境中培养以患者为中心的文化。

Practice what you preach: developing person-centred culture in inpatient mental health settings through strengths-based, transformational leadership.

机构信息

St. Vincent's Hospital, Sydney, Australia.

出版信息

Issues Ment Health Nurs. 2013 Aug;34(8):595-601. doi: 10.3109/01612840.2013.790524.

Abstract

The experience of nursing staff and consumers in inpatient mental health wards is often reported as being negative. Efforts to improve culture and practice have had limited success, with ineffective leadership, staff resistance, and unresponsive organisational culture identified as common barriers to change. Practice development has been promoted as an approach to developing person-centred culture that enables professional development through participation, learning and empowerment. For person-centred practice to flourish, organisational leadership at all levels must reflect the same principles. In preparation for the opening of a new integrated mental health service, an inpatient mental health team participated in a practice development project. An action research approach was used to facilitate a series of "away days," initially with the nursing team and then other members of the multidisciplinary team (MDT). Transformational leadership principles were adopted in the facilitation of team activities underpinned by strengths and solution-focused practices. Evaluation of the project by staff members was very positive and there was a high level of participation in practice development activities. The project resulted in the creation of a development plan for the ward, which prioritised five key themes: person-centred care, personal recovery, strengths-based principles, and evidence-based and values-based care. The project outcomes highlight the importance of leadership, which parallels the ideals promoted for clinical practice.

摘要

护理人员和住院精神心理健康病房患者的体验常常被描述为负面的。尽管努力改善文化和实践,但收效甚微,无效的领导力、员工抵制和无响应的组织文化被认为是变革的常见障碍。实践发展已被推广为一种发展以患者为中心的文化的方法,通过参与、学习和赋权来促进专业发展。为了使以患者为中心的实践蓬勃发展,各级组织领导力必须反映出相同的原则。在为新的综合心理健康服务做准备时,一个住院精神卫生团队参与了一个实践发展项目。该项目采用行动研究方法来促进一系列“远离日常工作的日子”,最初是与护理团队合作,然后是与多学科团队(MDT)的其他成员合作。变革型领导原则被应用于团队活动的促进中,以优势和以解决方案为重点的实践为基础。员工对项目的评价非常积极,并且有很高的参与度。该项目的结果是为病房制定了发展计划,该计划优先考虑了五个关键主题:以患者为中心的护理、个人康复、基于优势的原则以及基于证据和价值观的护理。项目成果强调了领导力的重要性,这与为临床实践推广的理想是一致的。

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