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护理工作:巴西东北部卫生管理面临的挑战。

Nursing work: challenges for health management in the northeast of Brazil.

机构信息

School of Commerce and Management, Southern Cross University, Gold Coast, Queensland, Australia.

出版信息

J Nurs Manag. 2013 Sep;21(6):838-49. doi: 10.1111/jonm.12156. Epub 2013 Aug 23.

DOI:10.1111/jonm.12156
PMID:23968391
Abstract

AIM

Social exchange theory is used as the framework to examine the interaction between supervisor-subordinate relationships, training and affective commitment for Northeast Brazilian public sector nursing professionals.

BACKGROUND

There are continuing challenges to nursing management worldwide in terms of the supply of nursing professionals, their work relationships, nurse training and commitment to their employing organisations. The interplay between these factors for nurses in the Northeast of Brazil has not been well understood.

METHOD

Quantitative data were collected from 550 nursing professionals using a cross-sectional, survey-base design. Qualitative data were collected from 25 participants using in-depth interviews and focus group discussions.

RESULT

Using path analysis, and the ordinary least squares approach, the findings demonstrated a significant, but weak, linkage between supervisor-subordinate relationships, training and organisational commitment. The qualitative data suggest that contracting out may be a causative factor.

CONCLUSION

Healthcare managers in Brazil need to create more positive environments to strengthen supervisor-nurse relationships, improve the provision of training and to strengthen organisational commitment.

IMPLICATIONS FOR NURSING MANAGEMENT

Healthcare policy-makers in hospital can make significant contributions to improving organisational commitment by reducing multiple job holding, improving the ratio of registered nurses to nursing technicians/assistants and beginning nurse supervision training in effective people management.

摘要

目的

社会交换理论被用作框架,以检验巴西东北部公共部门护理专业人员的上下级关系、培训和情感承诺之间的相互作用。

背景

在全球范围内,护理管理在护理人员的供应、他们的工作关系、护士培训和对其雇主组织的承诺方面继续面临挑战。巴西东北部护士之间这些因素的相互作用尚未得到很好的理解。

方法

使用横断面调查设计,从 550 名护理专业人员中收集定量数据。使用深度访谈和焦点小组讨论从 25 名参与者中收集定性数据。

结果

使用路径分析和普通最小二乘法,研究结果表明上下级关系、培训和组织承诺之间存在显著但较弱的联系。定性数据表明,外包可能是一个促成因素。

结论

巴西的医疗保健管理人员需要创造更积极的环境,以加强主管与护士的关系,改善培训的提供,并加强组织承诺。

对护理管理的影响

医院的医疗保健政策制定者可以通过减少兼职、增加注册护士与护理技师/助理的比例以及开始有效的人员管理护士监督培训,为改善组织承诺做出重大贡献。

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