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如果我们只知道我们所知道的:跨人员、实践和平台共享知识的原则。

If we only knew what we know: principles for knowledge sharing across people, practices, and platforms.

机构信息

Institute for Health Research, Kaiser Permanente Colorado, Denver, CO USA.

出版信息

Transl Behav Med. 2011 Mar;1(1):15-25. doi: 10.1007/s13142-010-0012-0.

Abstract

The improvement of health outcomes for both individual patients and entire populations requires improvement in the array of structures that support decisions and activities by healthcare practitioners. Yet, many gaps remain in how even sophisticated healthcare organizations manage knowledge. Here we describe the value of a trans-institutional network for identifying and capturing how-to knowledge that contributes to improved outcomes. Organizing and sharing on-the-job experience would concentrate and organize the activities of individual practitioners and subject their rapid cycle improvement testing and refinement to a form of collective intelligence for subsequent diffusion back through the network. We use the existing Cancer Research Network as an example of how a loosely structured consortium of healthcare delivery organizations could create and grow an implementation registry to foster innovation and implementation success by communicating what works, how, and which practitioners are using each innovation. We focus on the principles and parameters that could be used as a basis for infrastructure design. As experiential knowledge from across institutions builds within such a system, the system could ultimately motivate rapid learning and adoption of best practices. Implications for research about healthcare IT, invention, and organizational learning are discussed.

摘要

为了提高个体患者和整个人群的健康结果,需要改进支持医疗保健从业者决策和活动的一系列结构。然而,即使是复杂的医疗保健组织,在如何管理知识方面仍存在许多差距。在这里,我们描述了一个跨机构网络在识别和获取有助于改善结果的实践知识方面的价值。组织和分享在职经验将集中和组织个体从业者的活动,并将其快速循环改进测试和完善的结果提交给集体智慧的形式,以便随后通过网络进行传播。我们以现有的癌症研究网络为例,说明了医疗服务提供组织的松散结构联盟如何创建和发展实施登记处,通过交流什么有效、如何有效以及哪些从业者正在使用每项创新,来促进创新和实施成功。我们重点介绍了可以作为基础设施设计基础的原则和参数。随着经验知识在这样的系统中不断积累,该系统最终可以激励快速学习和采用最佳实践。本文讨论了医疗保健 IT、发明和组织学习方面的研究意义。

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本文引用的文献

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