Cowie Genevieve A, Swift Elena, Borland Ron, Chaloupka Frank J, Fong Geoffrey T
Department of Epidemiology and Preventive Medicine, School of Public Health & Preventive Medicine, Monash University, , Melbourne, Australia.
Tob Control. 2014 Mar;23 Suppl 1(0 1):i73-9. doi: 10.1136/tobaccocontrol-2013-051071. Epub 2013 Sep 27.
There is little academic research on tobacco brand loyalty and switching, and even less in restrictive marketing environments such as Australia. This paper examines tobacco brand family loyalty, reasons for choice of brand and the relation between these and sociodemographic variables over a period of 10 years in Australia.
Data from current Australian smokers from 9 waves of the International Tobacco Control Policy Evaluation 4-Country Survey covering the period from 2002 to early 2012. Key measures reported were having a regular brand, use for at least 1 year, brand stability (derived from same reported brand at successive waves), and reasons for choosing brands.
Measures of brand loyalty showed little change across the period, with around 80% brand stability and 95% reporting a regular brand. Older adults were more brand-loyal than those under 25. Young people's brand choice was influenced more by friends, whereas older adults were more concerned about health. Price was the most reported reason for brand switching. Those in the higher income tertiles showed more loyalty than those in the lowest. The least addicted smokers also showed less brand loyalty. We found no clear relationship between brand loyalty and policies that were implemented to affect tobacco use.
Levels of brand loyalty in Australia are quite high and consistent, and do not appear to have been influenced greatly by changes in tobacco control policies.
关于烟草品牌忠诚度和品牌转换的学术研究较少,在澳大利亚这样的限制性营销环境中更是如此。本文研究了澳大利亚10年间烟草品牌家族忠诚度、品牌选择原因以及这些因素与社会人口统计学变量之间的关系。
数据来自澳大利亚当前吸烟者,这些数据来自国际烟草控制政策评估四国调查的9个波次,涵盖2002年至2012年初。报告的关键指标包括有一个常用品牌、使用至少1年、品牌稳定性(从连续波次中报告的相同品牌得出)以及选择品牌的原因。
品牌忠诚度指标在整个时期变化不大,约80%的品牌保持稳定,95%的人报告有一个常用品牌。老年人比25岁以下的人品牌忠诚度更高。年轻人的品牌选择受朋友影响更大,而老年人更关注健康。价格是报告最多的品牌转换原因。收入最高三分位数人群比最低三分位数人群表现出更高的忠诚度。烟瘾最小的吸烟者品牌忠诚度也较低。我们发现品牌忠诚度与为影响烟草使用而实施的政策之间没有明确关系。
澳大利亚的品牌忠诚度水平相当高且稳定,似乎并未受到烟草控制政策变化的很大影响。