Reiman Teemu, Rollenhagen Carl
VTT Technical Research Centre of Finland, Espoo, Finland.
Royal Institute of Technology, Stockholm, Sweden.
Accid Anal Prev. 2014 Jul;68:5-15. doi: 10.1016/j.aap.2013.10.033. Epub 2013 Nov 7.
The concept of safety culture has become established in safety management applications in all major safety-critical domains. The idea that safety culture somehow represents a "systemic view" on safety is seldom explicitly spoken out, but nevertheless seem to linger behind many safety culture discourses. However, in this paper we argue that the "new" contribution to safety management from safety culture never really became integrated with classical engineering principles and concepts. This integration would have been necessary for the development of a more genuine systems-oriented view on safety; e.g. a conception of safety in which human, technological, organisational and cultural factors are understood as mutually interacting elements. Without of this integration, researchers and the users of the various tools and methods associated with safety culture have sometimes fostered a belief that "safety culture" in fact represents such a systemic view about safety. This belief is, however, not backed up by theoretical or empirical evidence. It is true that safety culture, at least in some sense, represents a holistic term-a totality of factors that include human, organisational and technological aspects. However, the departure for such safety culture models is still human and organisational factors rather than technology (or safety) itself. The aim of this paper is to critically review the various uses of the concept of safety culture as representing a systemic view on safety. The article will take a look at the concepts of culture and safety culture based on previous studies, and outlines in more detail the theoretical challenges in safety culture as a systems concept. The paper also presents recommendations on how to make safety culture more systemic.
安全文化的概念已在所有主要安全关键领域的安全管理应用中确立。安全文化在某种程度上代表对安全的“系统观点”这一观点很少被明确提及,但在许多安全文化论述背后似乎仍然存在。然而,在本文中我们认为,安全文化对安全管理的“新”贡献从未真正与经典工程原理和概念相结合。这种结合对于形成更真正的面向系统的安全观是必要的;例如,一种将人、技术、组织和文化因素理解为相互作用元素的安全概念。没有这种结合,与安全文化相关的各种工具和方法的研究人员及使用者有时就会滋生一种信念,即“安全文化”实际上代表了这样一种关于安全的系统观点。然而,这种信念并没有理论或实证依据。诚然,安全文化至少在某种意义上代表一个整体术语——一个包括人、组织和技术方面的因素总体。然而,此类安全文化模型的出发点仍然是人及组织因素而非技术(或安全)本身。本文的目的是批判性地审视将安全文化概念用作代表对安全的系统观点的各种用法。本文将基于先前的研究审视文化和安全文化的概念,并更详细地概述安全文化作为一种系统概念所面临的理论挑战。本文还就如何使安全文化更具系统性提出了建议。