Josse-Eklund Anna, Jossebo Marie, Sandin-Bojö Ann-Kristin, Wilde-Larsson Bodil, Petzäll Kerstin
Karlstad University, Sweden
Karlskoga Hospital, Sweden.
Nurs Ethics. 2014 Sep;21(6):673-83. doi: 10.1177/0969733013515488. Epub 2014 Jan 29.
A limited number of studies have shown that patient advocacy can be influenced by both facilitators and barriers which can encourage and discourage nurses to act as patient advocates.
This study's aim was to describe Swedish nurses' perceptions of influencers on patient advocacy.
Interviews with 18 registered nurses from different Swedish clinical contexts were analysed using the phenomenographic method.
Ethical revisions were made in accordance with national legislation and guidelines by committees for research ethics at Karlstad University.
Three levels of hierarchically related influencers on patient advocacy were found in the descriptive categories. The fundamental influencer, the nurse's character traits, was described in the perceptions that advocacy is influenced by nurse's having a moral compass, having control over the care situation, being protective and feeling secure as a nurse. The second most vital influencer, the nurse's bond with the patient, was expressed in the perceptions of knowing the patient and feeling empathy for the patient. The third level of influencers, the organisational conditions, was described in the perceptions that the organisational structures and organisational culture influence patient advocacy.
The results correspond with findings from earlier research but add an understanding that influencers on patient advocacy exist at three hierarchically related levels.
The nurse's character traits are the fundamental influencer to patient advocacy, but in order to be comfortable and secure when advocating for patients, nurses also need to be familiar with both the patient and the situation. A supposition could be that all influencers interact, which needs to be further addressed in future studies.
少数研究表明,患者维权会受到促进因素和阻碍因素的影响,这些因素会鼓励或阻碍护士充当患者维权者。
本研究旨在描述瑞典护士对影响患者维权因素的看法。
采用现象学方法对来自瑞典不同临床环境的18名注册护士进行访谈并分析。
根据卡尔斯塔德大学研究伦理委员会的国家立法和指南进行伦理修订。
在描述性类别中发现了影响患者维权的三个层次的层级相关影响因素。最基本的影响因素,即护士的性格特质,在对维权的看法中被描述为受到护士拥有道德准则、掌控护理情况、具有保护欲以及作为护士感到安心的影响。第二重要的影响因素,即护士与患者的关系,体现在对了解患者和对患者感同身受的看法中。第三个层次的影响因素,即组织条件,在组织结构和组织文化影响患者维权的看法中被描述。
研究结果与早期研究结果相符,但进一步表明影响患者维权的因素存在于三个层级相关的层次。
护士的性格特质是患者维权的基本影响因素,但为了在为患者维权时感到舒适和安心,护士还需要熟悉患者和具体情况。一种推测可能是所有影响因素相互作用,这需要在未来研究中进一步探讨。