Bruine de Bruin Wändi, Wong-Parodi Gabrielle
Centre for Decision Research.
Department of Engineering and Public Policy, Carnegie Mellon University.
J Exp Psychol Appl. 2014 Jun;20(2):126-35. doi: 10.1037/xap0000008. Epub 2014 Apr 7.
Emerging technologies promise potential benefits at a potential cost. Developers of educational communications aim to improve people's understanding and to facilitate public debate. However, even relatively uninformed recipients may have initial feelings that are difficult to change. We report that people's initial affective impressions about carbon capture and sequestration (CCS), a low-carbon coal-based electricity-generation technology with which most people are unfamiliar, influences how they interpret previously validated education materials. As a result, even individuals who had originally self-identified as uninformed persisted in their initial feelings after reading the educational communication-though perseverance of feelings about CCS was stronger among recipients who had originally self-identified as relatively informed (Study 1). Moreover, uninformed recipients whose initial feelings were experimentally manipulated by relatively uninformative pro-CCS or anti-CCS arguments persisted in their manipulated feelings after reading the educational communication, due to evaluating the educational communication in line with their manipulated impressions (Study 2). Hence, our results suggest that educational communications will have more impact if they are disseminated before people form strong feelings about the topic under consideration, especially if these are based on little to no factual understanding.
新兴技术有望带来潜在益处,但也可能付出潜在代价。教育传播的开发者旨在增进人们的理解并促进公众辩论。然而,即使是相对了解不足的受众可能也会有难以改变的初始感受。我们报告称,人们对碳捕获与封存(CCS)这一大多数人并不熟悉的基于煤炭的低碳发电技术的初始情感印象,会影响他们对先前经过验证的教育材料的解读。结果,即使那些最初自认为了解不足的个体在阅读教育传播内容后仍坚持其初始感受——尽管在最初自认为了解相对较多的受众中,对CCS的情感坚持更为强烈(研究1)。此外,那些初始感受通过相对缺乏信息的支持CCS或反对CCS的论点而被实验性操纵的了解不足的受众,在阅读教育传播内容后仍坚持其被操纵的感受,这是因为他们根据被操纵的印象来评估教育传播内容(研究2)。因此,我们的结果表明,如果在人们对所讨论的主题形成强烈感受之前进行传播,尤其是在这些感受几乎没有基于事实理解的情况下,教育传播将产生更大的影响。