Nishikawa Mariko, Niiya Kiyoka, Okayasu Masako
Faculty of Nursing, Department of Nursing, Hiroshima International University, Hiroshima, Japan,
Faculty of Nursing, Department of Nursing, Faculty of Nursing, Hiroshima International University, Hiroshima, Japan,
Rev Esc Enferm USP. 2014 Apr;48(2):299-307. doi: 10.1590/s0080-6234201400002000015.
When nine million foreigners visited Japan in 2013, the federal government set a goal to attract an additional two and a half million visitors including medical tourists by 2020. This research investigates the attitudes and concerns of Japanese nurses when they are in a situation dealing with foreign patients. The data were collected from March through September 2010, from 114 nurses at three hospitals, in close proximity to popular tourist destinations in Hiroshima. A questionnaire was developed for this research, named Mari Meter, which included a section to write answers to an open question for the nurses to express their opinions. These responses were examined statistically and by word analysis using Text Mining Studio. Japanese nurses expressed greatest concern about payment options, foreign language skills, and issues of informed consent, when dealing with foreigners. The results confirm that, in order to provide a high quality of patient care, extra preparation and a greater knowledge of international workers and visitors are required by nursing professionals in Japan.
2013年有900万外国人访问日本,联邦政府设定了一个目标,到2020年要额外吸引包括医疗游客在内的250万游客。本研究调查了日本护士在接待外国患者时的态度和担忧。数据收集于2010年3月至9月,来自广岛三个靠近热门旅游目的地的医院的114名护士。为此研究开发了一份名为“玛丽量表”的问卷,其中包括一个让护士写下开放式问题答案以表达意见的部分。这些回答通过统计分析和使用文本挖掘工作室进行词法分析。日本护士在接待外国人时最担心支付方式、外语技能和知情同意问题。结果证实,为了提供高质量的患者护理,日本护理专业人员需要额外的准备以及对国际劳动者和游客有更多的了解。