调查参与邀约的互动模型：调查招募电话中的行动与反应

An Interactional Model of the Call for Survey Participation: Actions and Reactions in the Survey Recruitment Call.

作者信息

Schaeffer Nora Cate, Garbarski Dana, Freese Jeremy, Maynard Douglas W

机构信息

N ora C ate S chaeffer is Sewell Bascom Professor of Sociology and Faculty Director of the University of Wisconsin Survey Center at the University of Wisconsin-Madison, Madison, WI, USA. Dana Garbarski is Postdoctoral Research Fellow at the Center for Women's Health and Health Disparities Research at the University of Wisconsin-Madison, Madison, WI, USA. Jeremy Freese is Professor of Sociology and Faculty Fellow of the Institute for Policy Research at Northwestern University, Evanston, IL, USA. Douglas W. Maynard is Conway-Bascom Professor of Sociology at the University of Wisconsin-Madison, Madison, WI, USA.

出版信息

Public Opin Q. 2013 Spring;77(1):323-351. doi: 10.1093/poq/nft006.

DOI:10.1093/poq/nft006

PMID:24976648

原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC4072894/

Abstract

Previous research has proposed that the actions of sample members may provide encouraging, discouraging, or ambiguous interactional environments for interviewers soliciting participation in surveys. In our interactional model of the recruitment call that brings together the actions of interviewers and sample members, we examine features of actions that may contribute to an encouraging or discouraging environment in the opening moments of the call. Using audio recordings from the 2004 wave of the Wisconsin Longitudinal Study and an innovative design that controls for sample members' estimated propensity to participate in the survey, we analyze an extensive set of interviewers' and sample members' actions, the characteristics of those actions, and their sequential location in the interaction. We also analyze whether a sample member's subsequent actions (e.g., a question about the length of the interview or a "wh-type" question) constitute an encouraging, discouraging, or ambiguous environment within which the interviewer must produce her next action. Our case-control design allows us to analyze the consequences of actions for the outcome of the call.

摘要

先前的研究表明，样本成员的行为可能为征求参与调查的访谈者提供鼓励性、抑制性或模糊的互动环境。在我们汇集了访谈者和样本成员行为的招募电话互动模型中，我们研究了在电话开始阶段可能促成鼓励性或抑制性环境的行为特征。利用2004年威斯康星纵向研究的音频记录以及一种控制样本成员参与调查估计倾向的创新设计，我们分析了大量访谈者和样本成员的行为、这些行为的特征以及它们在互动中的顺序位置。我们还分析了样本成员随后的行为（例如，关于访谈时长的问题或“wh类”问题）是否构成了一个鼓励性、抑制性或模糊的环境，访谈者必须在这个环境中做出下一个行为。我们的病例对照设计使我们能够分析行为对电话结果的影响。