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在工作场所会议中确保接受度:多模态实践。

Securing recipiency in workplace meetings: Multimodal practices.

作者信息

Ford Cecilia E, Stickle Trini

机构信息

University of Wisconsin-Madison, USA.

出版信息

Discourse Stud. 2012 Feb;14(1):11-30. doi: 10.1177/1461445611427213.

Abstract

As multiparty interactions with single courses of coordinated action, workplace meetings place particular interactional demands on participants who are not primary speakers (e.g. not chairs) as they work to initiate turns and to interactively coordinate with displays of recipiency from co-participants. Drawing from a corpus of 26 hours of videotaped workplace meetings in a midsized US city, this article reports on multimodal practices - phonetic, prosodic, and bodily-visual - used for coordinating turn transition and for consolidating recipiency in these specialized speech exchange systems. Practices used by self-selecting non-primary speakers as they secure turns in meetings include displays of close monitoring of current speakers' emerging turn structure, displays of heightened interest as current turns approach possible completion, and turn initiation practices designed to pursue and, in a fine-tuned manner, coordinate with displays of recipiency on the parts of other participants as well as from reflexively constructed 'target' recipients. By attending to bodily-visual action, as well as phonetics and prosody, this study contributes to expanding accounts for turn taking beyond traditional word-based grammar (i.e. lexicon and syntax).

摘要

作为涉及单一行动进程的多方互动,职场会议对非主要发言者(如非会议主持者)提出了特殊的互动要求,因为他们需要努力开启话轮,并与共同参与者的回应展示进行互动协调。本文以美国一个中等规模城市26小时的职场会议录像语料库为基础,报告了在这些专门的言语交流系统中用于协调话轮转换和巩固回应的多模态实践——语音、韵律和身体视觉方面的实践。自我选择的非主要发言者在会议中争取话轮时所采用的实践包括密切监测当前发言者即将出现的话轮结构的展示、在当前话轮接近可能结束时表现出更高的兴趣,以及旨在寻求并以微调方式与其他参与者以及自我构建的“目标”接收者的回应展示进行协调的话轮开启实践。通过关注身体视觉行为以及语音和韵律,本研究有助于扩展对话轮转换的解释,超越传统的基于单词的语法(即词汇和句法)。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/7798/4073617/473653d1008e/nihms511554f1.jpg

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