College of Business, Michigan State University.
Business School, University of Western Australia.
J Appl Psychol. 2014 Nov;99(6):1074-95. doi: 10.1037/a0037636. Epub 2014 Aug 11.
We conceptualize a multilevel framework that examines the manifestation of abusive supervision in team settings and its implications for the team and individual members. Drawing on Hackman's (1992) typology of ambient and discretionary team stimuli, our model features team-level abusive supervision (the average level of abuse reported by team members) and individual-level abusive supervision as simultaneous and interacting forces. We further draw on team-relevant theories of social influence to delineate two proximal outcomes of abuse-members' organization-based self-esteem (OBSE) at the individual level and relationship conflict at the team level-that channel the independent and interactive effects of individual- and team-level abuse onto team members' voice, team-role performance, and turnover intentions. Results from a field study and a scenario study provided support for these multilevel pathways. We conclude that abusive supervision in team settings holds toxic consequences for the team and individual, and offer practical implications as well as suggestions for future research on abusive supervision as a multilevel phenomenon. (PsycINFO Database Record (c) 2014 APA, all rights reserved).
我们构建了一个多层次框架,用以考察团队环境中施虐式管理的表现及其对团队和个体成员的影响。本研究借鉴了 Hackman(1992)提出的环境性和自由选择性团队激励的分类,将团队层面的施虐式管理(团队成员报告的平均虐待水平)和个体层面的施虐式管理作为同时且相互作用的力量纳入模型。我们进一步借鉴了与团队相关的社会影响理论,以区分两种近端结果——个体层面的基于组织的自尊(OBSE)和团队层面的关系冲突——这两种结果分别在个体和团队层面的施虐对团队成员的发言权、团队角色表现和离职意愿的独立和交互影响中起到了中介作用。一项现场研究和一项情景研究的结果支持了这些多层次的作用途径。我们的结论是,团队环境中的施虐式管理对团队和个体都具有毒性后果,并为施虐式管理作为一种多层次现象的未来研究提供了实际意义和建议。(PsycINFO 数据库记录(c)2014 APA,保留所有权利)。