Barrington Allysa J, Shakespeare-Finch Jane
Queensland University of Technology, Brisbane, Queensland, Australia
Queensland University of Technology, Brisbane, Queensland, Australia.
Qual Health Res. 2014 Dec;24(12):1686-99. doi: 10.1177/1049732314549023. Epub 2014 Sep 12.
Clinicians who support people from refugee- and asylum-seeking backgrounds are routinely exposed to stories of trauma as part of their work. Hearing these stories can be highly distressing for clinicians but simultaneously provide opportunities for positive personal growth. Adopting a longitudinal qualitative design, we interviewed 12 service providers at two time points a year apart. We used a semistructured interview protocol and analyzed the data according to interpretative phenomenological analysis. Five superordinate and nineteen constituent themes emerged from the analysis at Time 1 and Time 2. We found that participants were both positively and negatively affected by their work, and their experiences remained relatively stable across time. The participants highlighted the use of organizational and personal coping strategies to help minimize distress and maximize well-being. Adopting a broad repertoire of such strategies is not only advantageous for the service providers but ultimately for those people they seek to assist.
为来自难民和寻求庇护背景的人群提供支持的临床医生在工作中经常会接触到创伤故事。聆听这些故事对临床医生来说可能极其痛苦，但同时也为个人的积极成长提供了机会。我们采用纵向定性设计，在相隔一年的两个时间点对12名服务提供者进行了访谈。我们使用了半结构化访谈方案，并根据解释现象学分析对数据进行了分析。在第一次和第二次分析中出现了五个上位主题和十九个构成主题。我们发现，参与者的工作既受到积极影响，也受到消极影响，而且他们的经历在不同时间相对稳定。参与者强调了使用组织和个人应对策略来帮助尽量减少痛苦并最大限度地提高幸福感。采用一系列广泛的此类策略不仅对服务提供者有利，最终对他们试图帮助的人也有利。
