Department of Social Psychology.
Department of Industrial Engineering & Innovation Science, Human Performance Management Group, Eindhoven University of Technology.
J Occup Health Psychol. 2015 Jul;20(3):326-337. doi: 10.1037/a0038661. Epub 2015 Jan 19.
[Correction Notice: An Erratum for this article was reported in Vol 20(3) of Journal of Occupational Health Psychology (see record 2015-15847-001). There was a misspelling in the figures. The legends for Figure 1 and Figure 2 should read "High Daily Resilience".] This study among a heterogeneous sample of employees expands the Job-Demands (JD-R) theory by examining how interpersonal conflicts at work-task and relationship conflict-spillover into the nonwork domain on a daily basis. We hypothesized that daily personal resources can buffer the daily negative spillover of interpersonal conflicts from work into the nonwork domain. A total of 113 employees (n = 565 occasions) filled in a daily diary questionnaire in the evening before bedtime over 5 consecutive working days. Results of multilevel analysis showed that the presence of daily personal resources is essential to buffer the spillover of interpersonal conflict at work to the nonwork domain. Specifically, on days that employees were not very optimistic or resilient, interpersonal conflicts resulted in higher strain-based work-life conflict experiences. These findings contribute to the JD-R theory and show how the unfavorable effects of daily interpersonal conflicts in the work domain may be avoided in the nonwork domain through enhancing personal resources. We discuss the implications for theory and practice. (PsycINFO Database Record
[勘误通知:本文的一个勘误报告在《职业健康心理学杂志》第 20 卷(3)中报道(见记录 2015-15847-001)。图 1 和图 2 的图例有误。图 1 和图 2 的图例应分别改为“高日常韧性”。]本研究以异质的员工样本为对象,通过考察工作任务中的人际冲突和关系冲突如何每天溢出到非工作领域,扩展了工作要求-资源(JD-R)理论。我们假设,每日的个人资源可以缓冲人际冲突从工作到非工作领域的每日负面溢出。共有 113 名员工(n=565 次)在连续 5 个工作日的晚上睡觉前填写了一份每日日记问卷。多层次分析的结果表明,每日个人资源的存在对于缓冲工作中的人际冲突对非工作领域的溢出至关重要。具体来说,在员工不太乐观或韧性较低的日子里,人际冲突会导致更高的基于压力的工作-生活冲突体验。这些发现为 JD-R 理论做出了贡献,并展示了如何通过增强个人资源来避免工作领域中每日人际冲突的不利影响在非工作领域中显现。我们讨论了理论和实践的意义。