Ferreira Naiza do Nascimento, de Lucca Sergio Roberto
Departamento de Saúde Coletiva, Faculdade de Ciências Médicas, Universidade Estadual de Campinas, Campinas, SP, Brasil.
Rev Bras Epidemiol. 2015 Jan-Mar;18(1):68-79. doi: 10.1590/1980-5497201500010006. Epub 2015 Mar 1.
The burnout syndrome is a psychosocial phenomenon that arises as a response to chronic interpersonal stressors present at work. There are many aspects that make nursing assistants vulnerable to chronic stress situations that may lead to burnout, highlighting the low degree of autonomy in the healthcare staff and spending more in direct contact with patients.
To assess the prevalence of the burnout syndrome in nursing assistants in a public hospital, as well as its association with socio-demographic and professional variables.
A socio-demographic and professional questionnaire and the Maslach Burnout Inventory (MBI-SS) were applied to 534 nursing assistants.
The prevalence of burnout syndrome among nursing assistants was 5.9%. High emotional exhaustion was observed in 23.6%, 21.9% showed high depersonalization, and 29.9% low professional achievement. It was found statistically significant associations between emotional exhaustion, job sector and marital status; depersonalization, having children and health problems; low professional achievement and job sector and number of jobs. There was association between job satisfaction and the three dimensions.
Professionals working in the health area must pay intense and extended attention to people who are dependent upon others. The intimate contact of the nursing assistants with hard-to-handle patients, as well as being afraid to make mistakes in healthcare are additional chronic stress factors and burnout syndrome cases related in this study.
职业倦怠综合征是一种社会心理现象，是对工作中存在的慢性人际压力源的一种反应。有许多因素使护理助理容易受到可能导致职业倦怠的慢性压力情况的影响，突出表现为医护人员的自主权程度低以及与患者直接接触的时间较多。
评估公立医院护理助理中职业倦怠综合征的患病率及其与社会人口统计学和专业变量的关联。
对534名护理助理进行了社会人口统计学和专业问卷以及马氏职业倦怠量表（MBI-SS）调查。
护理助理中职业倦怠综合征的患病率为5.9%。观察到23.6%的人情绪衰竭程度高，21.9%的人表现出高度的去人格化，29.9%的人职业成就感低。在情绪衰竭、工作部门和婚姻状况之间发现了具有统计学意义的关联；去人格化、育有子女和健康问题之间；职业成就感低与工作部门和工作数量之间。工作满意度与这三个维度之间存在关联。
在卫生领域工作的专业人员必须对依赖他人的人给予密切和长期的关注。护理助理与难护理患者的密切接触，以及担心在医疗保健中犯错，是本研究中相关的额外慢性压力因素和职业倦怠综合征病例。
