Sobral Renata Cristina, Stephan Celso, Bedin-Zanatta Aline, De-Lucca Sergio Roberto
Department of Collective Health, State University of Campinas (UNICAMP) - Campinas (SP), Brazil.
Rev Bras Med Trab. 2018 Mar 1;16(1):44-52. doi: 10.5327/Z1679443520180127. eCollection 2018.
Burnout syndrome (BS) consists of a set of symptoms that appear in response to chronic interpersonal stressors at work and involve the perceptions individuals have of themselves and their work environment.
To identify psychosocial risk and work organization factors able to predict mental suffering, and to estimate the prevalence of BS in a sample of nursing professionals from a public hospital in the state of São Paulo, Brazil.
Mixed methods research combining quantitative and qualitative approaches conducted at a public university hospital. Maslach Burnout Inventory-Human Services Survey (MBI-HSS) was used to estimate the prevalence of BS. Thematic content analysis of narratives gathered in focus groups was performed to identify psychosocial risk factors at work (PRFW).
The prevalence of BS at the investigated institution (5.7%) is consistent with the rates reported in the international literature. Analysis of the narratives gathered in focus groups revealed stressors in the organization of work.
The present study also points to the need for a broader look into the causes of BS, in which consideration of singular psychosocial risk and work organization factors from the perspective of workers devoted to proving care to human beings has paramount importance.
职业倦怠综合征（BS）由一系列症状组成，这些症状是在工作中应对慢性人际压力源时出现的，涉及个体对自身及其工作环境的认知。
确定能够预测精神痛苦的社会心理风险和工作组织因素，并估计巴西圣保罗州一家公立医院护理专业人员样本中职业倦怠综合征的患病率。
在一家公立大学医院采用定量和定性相结合的混合方法研究。使用马氏职业倦怠量表-人类服务调查（MBI-HSS）来估计职业倦怠综合征的患病率。对焦点小组收集的叙述进行主题内容分析，以确定工作中的社会心理风险因素（PRFW）。
被调查机构中职业倦怠综合征的患病率（5.7%）与国际文献报道的率一致。对焦点小组收集的叙述进行分析，揭示了工作组织中的压力源。
本研究还指出需要更广泛地审视职业倦怠综合征的原因，从致力于为人类提供护理的工作者的角度考虑单一的社会心理风险和工作组织因素至关重要。
