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社会对情绪能力的感知:拓展我们对情绪智力观察者评价的了解。

The social perception of emotional abilities: expanding what we know about observer ratings of emotional intelligence.

机构信息

Olin School of Business, Washington University in St. Louis.

Wharton School, University of Pennsylvania.

出版信息

Emotion. 2015 Feb;15(1):17-34. doi: 10.1037/a0038436.

Abstract

We examine the social perception of emotional intelligence (EI) through the use of observer ratings. Individuals frequently judge others' emotional abilities in real-world settings, yet we know little about the properties of such ratings. This article examines the social perception of EI and expands the evidence to evaluate its reliability and cross-judge agreement, as well as its convergent, divergent, and predictive validity. Three studies use real-world colleagues as observers and data from 2,521 participants. Results indicate significant consensus across observers about targets' EI, moderate but significant self-observer agreement, and modest but relatively consistent discriminant validity across the components of EI. Observer ratings significantly predicted interdependent task performance, even after controlling for numerous factors. Notably, predictive validity was greater for observer-rated than for self-rated or ability-tested EI. We discuss the minimal associations of observer ratings with ability-tested EI, study limitations, future directions, and practical implications.

摘要

我们通过使用观察者评分来考察情绪智力(EI)的社会感知。在现实环境中,个体经常会判断他人的情绪能力,但我们对这些评分的特点知之甚少。本文考察了 EI 的社会感知,并扩展了证据来评估其可靠性和跨评判者一致性,以及其聚合、发散和预测效度。三项研究使用真实世界的同事作为观察者,并使用 2521 名参与者的数据。结果表明,观察者对目标 EI 的一致性显著,自我观察者的一致性中等但显著,EI 的各个成分之间的区分效度适度但相对一致。观察者的评分显著预测了相互依存的任务表现,即使在控制了许多因素之后也是如此。值得注意的是,观察者评分对 EI 的预测效度大于自我评分或能力测试。我们讨论了观察者评分与能力测试的 EI 之间的最小关联、研究的局限性、未来的方向以及实际意义。

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