Kushida Shuya, Yamakawa Yuriko
Department of Education, Osaka Kyoiku University.
Centre for Medical Sciences, Ibaraki Prefectural University of Health Sciences.
Sociol Health Illn. 2015 May;37(4):522-44. doi: 10.1111/1467-9566.12204. Epub 2015 Feb 12.
This study is an attempt to describe an interactional strategy that psychiatrists use in making decisions for treatment in ongoing outpatient psychiatric consultations in Japan. Using conversation analysis (CA), we compare sequential environments where psychiatrists use two turn designs for proposing a treatment: the inclusive 'we' form (for example 'let's' and 'how about') and the declarative evaluation (for example, 'it might be better'). The inclusive 'we' form is used to create the moment for decision when the sequential environment is ready for decision-making. The declarative evaluation is used to propose a treatment cautiously when the sequential environment is not yet ready for decision-making. Taken together, psychiatrists fit the turn design of a proposal to its sequential environment in such a way as to display their attention to the patients' perspectives. In conclusion, we argue that our finding provides further evidence for the claim made by a growing body of CA research that, unlike the traditional sociological understanding of doctor-patient interaction, doctors do not simply impose their perspectives upon the patients but steer medical encounters to their preferred direction by orienting to the patients' perspectives.
本研究旨在描述日本门诊精神科持续诊疗过程中,精神科医生在做出治疗决策时所采用的一种互动策略。运用会话分析(CA),我们比较了精神科医生在提出治疗方案时采用两种话轮设计的序列环境:包容性的“我们”形式(例如“让我们”和“怎么样”)以及陈述性评价(例如,“可能会更好”)。当序列环境适合做决策时,包容性的“我们”形式用于创造决策时机。当序列环境尚未准备好做决策时,陈述性评价用于谨慎地提出治疗方案。总体而言,精神科医生使提议的话轮设计与其序列环境相匹配,以此来展现他们对患者观点的关注。总之,我们认为我们的研究结果为越来越多的会话分析研究所提出的观点提供了进一步的证据,即与传统社会学对医患互动的理解不同,医生并非简单地将自己的观点强加给患者,而是通过关注患者的观点将医疗问诊引向他们偏好的方向。