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医疗保健沟通在治疗结果中的作用。

The Role of Health Care Communication in Treatment Outcomes.

作者信息

Stivers Tanya, Tate Alexandra

机构信息

Department of Sociology, University of California, Los Angeles, California, USA.

Department of Medicine, University of Chicago, Chicago, Illinois, USA.

出版信息

Annu Rev Linguist. 2023 Jan;9:233-252. doi: 10.1146/annurev-linguistics-030521-054400. Epub 2022 Oct 7.

DOI:10.1146/annurev-linguistics-030521-054400
PMID:39450277
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC11501081/
Abstract

The physician-patient relationship has evolved significantly in the past century. Physician authority has been reduced while patients have been empowered. This review focuses on face-to-face clinical care and argues that current physician-patient relations range from partnerships between social actors who each play critical roles in negotiating care to a more adversarial duel in which both participants advocate for goals that are not necessarily shared. While the former is the hope of increased patient involvement, the latter is increasingly common. Through our discussion of existing studies, we document that while high levels of patient participation are beneficial to treatment outcomes, this engagement also has a dark side that threatens treatment outcomes. We discuss some communication resources patients use that affect treatment outcomes, exemplify how patient engagement affects physician communication, and discuss some strategies that current research finds effective for communicating about treatment with today's engaged patients.

摘要

在过去的一个世纪里,医患关系发生了显著的演变。医生的权威有所下降,而患者则获得了更多权力。本综述聚焦于面对面的临床护理,并认为当前的医患关系范围广泛,从在协商护理中各自发挥关键作用的社会行为者之间的伙伴关系,到一种更具对抗性的较量,即双方参与者都在倡导不一定相同的目标。虽然前者是增加患者参与度的期望,但后者却越来越普遍。通过对现有研究的讨论,我们记录到,虽然高水平的患者参与对治疗结果有益,但这种参与也有其阴暗面,会威胁到治疗结果。我们讨论了患者使用的一些影响治疗结果的沟通资源,举例说明了患者参与如何影响医生的沟通,并讨论了当前研究发现的一些与如今积极参与的患者进行治疗沟通的有效策略。

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Soc Sci Med. 2021 Dec;290:114276. doi: 10.1016/j.socscimed.2021.114276. Epub 2021 Aug 4.
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Managing Patient Pressure to Prescribe Antibiotics in the Clinic.管理患者在诊所开具抗生素的压力。
Paediatr Drugs. 2021 Sep;23(5):437-443. doi: 10.1007/s40272-021-00466-y. Epub 2021 Aug 19.
3
Patients' use of the internet to negotiate about treatment.患者利用互联网协商治疗方案。
Soc Sci Med. 2021 Dec;290:114262. doi: 10.1016/j.socscimed.2021.114262. Epub 2021 Jul 27.
4
When patients and clinician (dis)agree about the nature of the problem: The role of displays of shared understanding in acceptance of treatment.当患者和临床医生(不)就问题的性质达成一致时:共同理解的表现对治疗接受度的影响。
Soc Sci Med. 2021 Dec;290:114208. doi: 10.1016/j.socscimed.2021.114208. Epub 2021 Jul 7.
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Negative stance towards treatment in psychosocial assessments: The role of personalised recommendations in promoting acceptance.对心理社会评估治疗的消极态度:个性化建议在促进接受度方面的作用。
Soc Sci Med. 2021 Dec;290:114082. doi: 10.1016/j.socscimed.2021.114082. Epub 2021 Jun 4.
6
Going shopping or consulting in medical visits: Caregivers' roles in pediatric antibiotic prescribing in China.去购物还是在就诊时咨询:中国儿科抗生素处方中照顾者的角色。
Soc Sci Med. 2021 Dec;290:114075. doi: 10.1016/j.socscimed.2021.114075. Epub 2021 May 25.
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Arriving at no: Patient pressure to prescribe antibiotics and physicians' responses.未达成共识:患者要求开抗生素处方的压力与医生的应对方式。
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