Wright Pamela, Malcolm Cari, Hicken Bret, Rupper Rand
a VA Caregiver Support Line , Canandaigua , New York , USA.
J Gerontol Soc Work. 2015;58(4):386-98. doi: 10.1080/01634372.2015.1019168. Epub 2015 Mar 11.
In passing the Caregivers and Veterans Omnibus Health Services Act of 2010, Congress created a legislative mandate for the Veterans Administration (VA) to strengthen its program of support services for caregivers of veterans. As part of this expansion, the VA implemented a nationwide toll-free telephone Caregiver Support Line (CSL). The CSL is a single point of entry system to link caregivers to national and local services to support care of a veteran. This article describes the CSL and its role in supporting aging veterans and their caregivers, discusses social workers' contributions to its development and implementation, and reports utilization data.
在通过2010年《照顾者与退伍军人综合健康服务法案》时，国会为退伍军人事务部（VA）设定了一项立法任务，要求其加强针对退伍军人照顾者的支持服务项目。作为此次扩展的一部分，VA实施了一项全国性的免费电话照顾者支持热线（CSL）。CSL是一个单点接入系统，用于将照顾者与国家和地方服务联系起来，以支持对退伍军人的照顾。本文介绍了CSL及其在支持老年退伍军人及其照顾者方面的作用，讨论了社会工作者对其开发和实施的贡献，并报告了使用数据。
