Institute of Work Psychology, Management School, University of Sheffield, Sheffield, UK.
Med Educ. 2015 Apr;49(4):436-43. doi: 10.1111/medu.12666.
Workplace bullying is an occupational hazard for trainee doctors. However, little is known about their experiences of cyberbullying at work. This study examines the impact of cyberbullying among trainee doctors, and how attributions of blame for cyberbullying influence individual and work-related outcomes.
Doctors at over 6 months into training were asked to complete an online survey that included measures of cyberbullying, blame attribution, negative emotion, job satisfaction, interactional justice and mental strain. A total of 158 trainee doctors (104 women, 54 men) completed the survey.
Overall, 73 (46.2%) respondents had experienced at least one act of cyberbullying. Cyberbullying adversely impacted on job satisfaction (β = - 0.19; p < 0.05) and mental strain (β = 0.22; p < 0.001), although attributions of blame for the cyberbullying influenced its impact and the path of mediation. Negative emotion mediated the relationship between self-blame for a cyber-bullying act and mental strain, whereas interactional injustice mediated the association between blaming the perpetrator and job dissatisfaction.
Acts of cyberbullying had been experienced by nearly half of the sample during their training and were found to significantly relate to ill health and job dissatisfaction. The deleterious impact of cyberbullying can be addressed through both workplace policies, and training for trainee doctors and experienced medical professionals.
工作场所欺凌是实习医生的职业危害。然而,人们对他们在工作中遭受网络欺凌的经历知之甚少。本研究考察了网络欺凌对实习医生的影响,以及对网络欺凌的归因如何影响个人和与工作相关的结果。
在培训开始后超过 6 个月的医生被要求完成一项在线调查,其中包括网络欺凌、归因、负面情绪、工作满意度、互动公平和精神压力的测量。共有 158 名实习医生(104 名女性,54 名男性)完成了调查。
总体而言,73 名(46.2%)受访者至少经历过一次网络欺凌行为。网络欺凌对工作满意度(β=-0.19;p<0.05)和精神压力(β=0.22;p<0.001)产生不利影响,尽管对网络欺凌的归因影响了其影响和中介途径。自我归因于网络欺凌行为与精神压力之间的关系受到负面情绪的中介,而将责任归咎于施害者与工作不满之间的关系受到互动不公正的中介。
在培训期间,几乎一半的样本都经历过网络欺凌行为,并且发现这些行为与健康状况不佳和工作不满显著相关。网络欺凌的有害影响可以通过工作场所政策以及对实习医生和经验丰富的医疗专业人员的培训来解决。