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在真正协作式护理的边缘:心理健康领域基于经验的共同设计

On the Brink of Genuinely Collaborative Care: Experience-Based Co-Design in Mental Health.

作者信息

Larkin Michael, Boden Zoë V R, Newton Elizabeth

机构信息

University of Birmingham, Edgbaston, Birmingham, United Kingdom

University of Birmingham, Edgbaston, Birmingham, United Kingdom London South Bank University, London, United Kingdom.

出版信息

Qual Health Res. 2015 Nov;25(11):1463-76. doi: 10.1177/1049732315576494. Epub 2015 Mar 31.

Abstract

Inpatient mental health services in the United Kingdom are currently dissatisfactory for service-users and staff. For young people with psychosis, being hospitalized is often distressing, and can lead to disengagement with mental health services. This article describes how we took three qualitative research studies about hospitalization in early psychosis (exploring the perspectives of service-users, parents, and staff) and translated them into service improvements developed in collaboration with a range of stakeholders, including service-users, carers, community and inpatient staff, and management. We used an adapted form of experience-based co-design (EBCD), a participatory action-research method for collaboratively improving health care services. The use of EBCD is still relatively novel in mental health settings, and we discuss how we adapted the methodology, and some of the implications of using EBCD with vulnerable populations in complex services. We reflect on both the disappointments and successes and give some recommendations for future research and methodological development.

摘要

英国的住院心理健康服务目前令服务使用者和工作人员都不满意。对于患有精神病的年轻人来说,住院往往令人痛苦,并可能导致他们脱离心理健康服务。本文描述了我们如何对三项关于早期精神病住院治疗的定性研究(探索服务使用者、家长和工作人员的观点)进行研究,并将其转化为与一系列利益相关者(包括服务使用者、护理人员、社区和住院工作人员以及管理人员)合作开展的服务改进措施。我们采用了一种经过调整的基于经验的协同设计(EBCD)方法,这是一种用于协同改善医疗服务的参与式行动研究方法。EBCD在心理健康环境中的使用仍然相对新颖,我们讨论了我们如何调整该方法,以及在复杂服务中对弱势群体使用EBCD的一些影响。我们反思了失望与成功之处,并对未来的研究和方法发展提出了一些建议。

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