Elnitsky Christine, Latlief Gail, Gavin-Dreschnack Deborah, Harris Melanie, Campbell Robert
Health Services Research and Development & Rehabilitation Research and Development Center of Excellence in Maximizing Rehabilitation Outcomes, James A. Haley Veterans' Hospital, Tampa, Florida ; Uniformed Services University of the Health Sciences, Graduate Program in Nursing, Bethesda, Maryland ; Veterans Integrated Service Network 8, Patient Safety Center of Inquiry, James A. Haley Veterans' Hospital, Tampa, Florida.
Health Services Research and Development & Rehabilitation Research and Development Center of Excellence in Maximizing Rehabilitation Outcomes, James A. Haley Veterans' Hospital, Tampa, Florida ; Regional Amputation Center, James A. Haley Veterans' Hospital, Tampa, Florida ; University of South Florida, College of Medicine, Tampa, Florida.
Int J Telerehabil. 2012 Dec 9;4(2):3-10. doi: 10.5195/IJT.2012.6097. eCollection 2012 Fall.
Telerehabilitation technologies enable the delivery of rehabilitation services from providers to people with disabilities as well as specialty care consultations. This article discusses the barriers experienced when planning and pilot testing a telerehabilitation multi-site specialty consultation for specialists in their medical centers, and the lessons learned. The barriers included integration and participation, coordination across organizational units, and privacy and information security. Lessons learned included the need for collaboration across multiple departments, telerehabilitation equipment back-ups, and anonymous and private communication protocols. Despite delays resulting from coordination at multiple levels of a national organization, we developed a program plan and successfully implemented a pilot test of the southeast region program. Specialty consultation using telerehabilitation delivery methods requires identifying provider preferences for technological features. Lessons learned could inform development of outpatient telerehabilitation for patients with amputations and studies of patients and providers involved in telerehabilitation.
远程康复技术能够实现康复服务从提供者到残疾人士的传递,以及专科护理咨询。本文讨论了在为医疗中心的专科医生规划和试点测试远程康复多站点专科咨询时遇到的障碍,以及所吸取的经验教训。障碍包括整合与参与、跨组织单位的协调,以及隐私和信息安全。吸取的经验教训包括需要多个部门之间的协作、远程康复设备备份,以及匿名和私密的通信协议。尽管由于一个全国性组织多层次的协调导致了延迟,但我们制定了一项项目计划,并成功实施了东南部地区项目的试点测试。使用远程康复交付方式进行专科咨询需要确定提供者对技术特性的偏好。吸取的经验教训可为截肢患者的门诊远程康复发展以及参与远程康复的患者和提供者的研究提供参考。