Wansink Brian, Pope Lizzy
B. Wansink is with the Dyson School of Applied Economics and Management, Cornell University, Ithaca, New York, USA. L. Pope was with the Dyson School of Applied Economics and Management, Cornell University, Ithaca, New York, USA, and is now with the Nutrition and Food Sciences Department, University of Vermont, Burlington, Vermont, USA.
Nutr Rev. 2015 Jan;73(1):4-11. doi: 10.1093/nutrit/nuu010.
Past literature reviews of gain-framed versus loss-based health messages have been inconsistent and inconclusive. To resolve this and provide a clearer pattern, this review focuses on the individual or person-specific characteristics of target audiences. The results indicate that by answering the following four questions about a target audience, one can predict whether a gain-framed or a loss-based health message will be more effective. 1) Is there a low (versus high) level of involvement in the issue? 2) Is there a high (versus low) certainty of the outcome? 3) Is there a low (versus high) preference for risk? 4) Is there a heuristic (versus piecemeal) processing style? The profiling of audiences on these factors has two distinct benefits; it resolves many of the seeming inconsistencies in past positive-negative and gain-loss message research (such as fear appeals working better with experts than nonexperts) and it helps predict which type of message will be most effective with a given audience.
过去关于获益框架与基于损失的健康信息的文献综述结果并不一致且没有定论。为了解决这一问题并提供更清晰的模式,本综述聚焦于目标受众的个体或个人特定特征。结果表明,通过回答关于目标受众的以下四个问题,人们可以预测获益框架或基于损失的健康信息哪一个会更有效。1)对该问题的参与程度是低(相对于高)吗?2)结果的确定性是高(相对于低)吗?3)对风险的偏好是低(相对于高)吗?4)是启发式(相对于逐条)的处理方式吗?根据这些因素对受众进行剖析有两个明显的好处;它解决了过去在正负信息和得失信息研究中许多看似不一致的问题(例如恐惧诉求对专家比对非专家更有效),并且有助于预测哪种类型的信息对特定受众最有效。