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警察的职业压力、焦虑及应对策略

Occupational stress, anxiety and coping strategies in police officers.

作者信息

Acquadro Maran D, Varetto A, Zedda M, Ieraci V

机构信息

Department of Psychology, Università di Torino, Via Verdi 10, 10124 Torino, Italy,

Città della Salute e della Scienza, Torino, 10126 Torino, Italy.

出版信息

Occup Med (Lond). 2015 Aug;65(6):466-73. doi: 10.1093/occmed/kqv060. Epub 2015 Jun 4.

Abstract

BACKGROUND

Studies on occupational stress have shown that police officers are exposed to stressful events more often than other workers and this can result in impaired psychosocial well-being and physical health.

AIMS

To measure the level of stress experienced, the consequences in terms of anxiety and the coping strategies adopted in a sample of police officers working in a large city in northern Italy.

METHODS

We used the Police Stress Questionnaire and the Distress Thermometer to measure occupational stress, the State-Trait Anxiety Inventory to measure anxiety and the Brief COPE questionnaire to measure coping strategies.

RESULTS

Six hundred seventeen police officers completed the questionnaire, a response rate of 34%. Differences between genders, sectors and roles emerged, but overall the study population generally demonstrated good use of positive coping strategies. Women in all operational service roles were more vulnerable to both organizational and operational stressors than men (P < 0.001), while in the interior department, men were more vulnerable to organizational stressors (P < 0.05).

CONCLUSIONS

Our results suggest that for Italian police officers, training courses and support in dealing with occupational stress should take into account gender, role and type of work. Tailored training courses and support programmes could be useful and effective tools for preventing stress before it becomes chronic.

摘要

背景

职业压力研究表明,警察比其他职业的人更频繁地接触压力事件,这可能导致心理社会幸福感和身体健康受损。

目的

测量意大利北部一个大城市的警察样本所经历的压力水平、焦虑方面的后果以及所采用的应对策略。

方法

我们使用警察压力问卷和痛苦温度计来测量职业压力,使用状态-特质焦虑量表来测量焦虑,使用简易应对方式问卷来测量应对策略。

结果

617名警察完成了问卷,回复率为34%。性别、部门和角色之间存在差异,但总体而言,研究人群普遍表现出对积极应对策略的良好运用。所有一线服务岗位的女性比男性更容易受到组织和工作压力源的影响(P < 0.001),而在内勤部门,男性更容易受到组织压力源的影响(P < 0.05)。

结论

我们的结果表明,对于意大利警察来说,应对职业压力的培训课程和支持应考虑到性别、角色和工作类型。量身定制的培训课程和支持计划可能是在压力变成慢性之前预防压力的有用且有效的工具。

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