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帮助拨打国家预防自杀生命线且有自杀紧迫风险的来电者:对来电者风险概况及实施干预措施的评估。

Helping Callers to the National Suicide Prevention Lifeline Who Are at Imminent Risk of Suicide: Evaluation of Caller Risk Profiles and Interventions Implemented.

作者信息

Gould Madelyn S, Lake Alison M, Munfakh Jimmie Lou, Galfalvy Hanga, Kleinman Marjorie, Williams Caitlin, Glass Andrew, McKeon Richard

机构信息

Division of Child and Adolescent Psychiatry, College of Physicians & Surgeons, Columbia University, New York, NY, USA.

Department of Epidemiology, School of Public Health, Columbia University, New York, NY, USA.

出版信息

Suicide Life Threat Behav. 2016 Apr;46(2):172-90. doi: 10.1111/sltb.12182. Epub 2015 Aug 4.

Abstract

Crisis lines are settings where identifying individuals at imminent risk of suicidal behavior and intervening to keep them safe are critical activities. We examined clinical characteristics of crisis callers assessed by telephone crisis helpers as being at imminent risk of suicide, and the interventions implemented with these callers. Data were derived from 491 call reports completed by 132 helpers at eight crisis centers in the National Suicide Prevention Lifeline network. Helpers actively engaged the callers in collaborating to keep themselves safe on 76.4% of calls and sent emergency services without the callers' collaboration on 24.6% of calls. Four different profiles of imminent risk calls emerged. Caller profiles and some helper characteristics were associated with intervention type. Our findings provide a first step toward an empirical formulation of imminent risk warning signs and recommended interventions.

摘要

危机热线是这样一些场所,识别有自杀行为紧迫风险的个体并进行干预以保障他们的安全是至关重要的活动。我们研究了被电话危机救助人员评估为有自杀紧迫风险的危机来电者的临床特征,以及对这些来电者实施的干预措施。数据来自国家预防自杀生命线网络中八个危机中心的132名救助人员完成的491份通话报告。救助人员在76.4%的通话中积极促使来电者共同努力保障自身安全,在24.6%的通话中未经过来电者合作就派遣了紧急服务。出现了四种不同的紧迫风险来电类型。来电者类型和一些救助人员特征与干预类型相关。我们的研究结果朝着基于实证制定紧迫风险警示信号和推荐干预措施迈出了第一步。

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