Ray Kristin N, Felmet Kathryn A, Hamilton Melinda F, Kuza Courtney C, Saladino Richard A, Schultz Brian R, Watson R Scott, Kahn Jeremy M
From the *Division of General Academic Pediatrics, Department of Pediatrics, †Division of Pediatric Critical Care Medicine, Departments of Critical Care Medicine and Pediatrics, Children's Hospital of Pittsburgh, ‡Department of Critical Care Medicine, §Division of Pediatric Emergency Medicine, Department of Pediatrics, Children's Hospital of Pittsburgh, ∥Clinical Research, Investigation, and Systems Modeling of Acute Illness (CRISMA) Center, and ¶Department of Health Policy and Management, Graduate School of Public Health, University of Pittsburgh, Pittsburgh, PA.
Pediatr Emerg Care. 2017 Apr;33(4):250-257. doi: 10.1097/PEC.0000000000000583.
Although there is growing evidence regarding the utility of telemedicine in providing care for acutely ill children in underserved settings, adoption of pediatric emergency telemedicine remains limited, and little data exist to inform implementation efforts. Among clinician stakeholders, we examined attitudes regarding pediatric emergency telemedicine, including barriers to adoption in rural settings and potential strategies to overcome these barriers.
Using a sequential mixed-methods approach, we first performed semistructured interviews with clinician stakeholders using thematic content analysis to generate a conceptual model for pediatric emergency telemedicine adoption. Based on this model, we then developed and fielded a survey to further examine attitudes regarding barriers to adoption and strategies to improve adoption.
Factors influencing adoption of pediatric emergency telemedicine were identified and categorized into 3 domains: contextual factors (such as regional geography, hospital culture, and individual experience), perceived usefulness of pediatric emergency telemedicine, and perceived ease of use of pediatric emergency telemedicine. Within the domains of perceived usefulness and perceived ease of use, belief in the relative advantage of telemedicine was the most pronounced difference between telemedicine proponents and nonproponents. Strategies identified to improve adoption of telemedicine included patient-specific education, clinical protocols for use, decreasing response times, and simplifying the technology.
More effective adoption of pediatric emergency telemedicine among clinicians will require addressing perceived usefulness and perceived ease of use in the context of local factors. Future studies should examine the impact of specific identified strategies on adoption of pediatric emergency telemedicine and patient outcomes in rural settings.
尽管有越来越多的证据表明远程医疗在为医疗服务不足地区的急症儿童提供护理方面具有效用,但儿科急诊远程医疗的采用仍然有限,且几乎没有数据可用于指导实施工作。在临床医生利益相关者中,我们研究了他们对儿科急诊远程医疗的态度,包括农村地区采用的障碍以及克服这些障碍的潜在策略。
我们采用序贯混合方法,首先对临床医生利益相关者进行半结构化访谈,运用主题内容分析生成儿科急诊远程医疗采用的概念模型。基于该模型,我们随后开发并开展了一项调查,以进一步研究对采用障碍和改善采用策略的态度。
确定了影响儿科急诊远程医疗采用的因素,并将其分为三个领域:背景因素(如区域地理、医院文化和个人经验)、儿科急诊远程医疗的感知有用性以及儿科急诊远程医疗的感知易用性。在感知有用性和感知易用性领域,远程医疗支持者和非支持者之间最明显的差异在于对远程医疗相对优势的信念。确定的改善远程医疗采用的策略包括针对患者的教育、使用的临床方案、缩短响应时间以及简化技术。
要使临床医生更有效地采用儿科急诊远程医疗,需要在当地因素的背景下解决感知有用性和感知易用性问题。未来的研究应考察特定确定策略对农村地区儿科急诊远程医疗采用和患者结局的影响。