Fafliora Eleftheria, Bampalis Vasileios G, Zarlas George, Sturaitis Panagiotis, Lianas Dimitrios, Mantzouranis George
Department of General Practice, University General Hospital of Patras, Rio, Patras, Greece.
Department of General Practice, General Hospital of Patras, Patras, Greece.
Work. 2015;53(3):551-60. doi: 10.3233/WOR-152225.
Healthcare workers are at high risk of facing workplace violence and nurses represent the most affected group.
This study aimed to assess workplace violence encountered by nurses working in three different healthcare settings.
This was a cross-sectional study conducted in a tertiary hospital, a non-tertiary hospital and a primary care unit. The research tool was an anonymous self-report questionnaire concerning the prevalence, characteristics, consequences, causes and preventive measures of workplace violence. The statistical analysis was performed with SPSS 17.0.
Eighty nurses participated in the study. The majority (76%) had experienced workplace violence. Men (OR, 0.08; 95% CI, 0.01-0.56) and more experienced nurses (OR, 0.82; 95% CI, 0.70-0.97, for each additional year of working experience) were less affected in the last year. Verbal violence was the dominant type (98%). The vast majority (80%) reported a negative psychological impact, while 65% reported that they feel sometimes, rarely or never safe in their workplace. One of the main suggested causes of workplace violence was the long waiting time (99%), while the most common suggested measure of prevention was entrance control (93%).
This study revealed a high prevalence of workplace violence against nurses working in different healthcare facilities. Country and unit-specific studies may be beneficial for implementing appropriate interventions for reducing work place violence.
医护人员面临工作场所暴力的风险很高，护士是受影响最严重的群体。
本研究旨在评估在三种不同医疗环境中工作的护士所遭遇的工作场所暴力情况。
这是一项在三级医院、非三级医院和基层医疗单位开展的横断面研究。研究工具是一份关于工作场所暴力的发生率、特征、后果、原因及预防措施的匿名自填式问卷。采用SPSS 17.0进行统计分析。
80名护士参与了本研究。大多数（76%）曾经历过工作场所暴力。男性（比值比，0.08；95%置信区间，0.01 - 0.56）以及经验更丰富的护士（每增加一年工作经验，比值比为0.82；95%置信区间，0.70 - 0.97）在过去一年受影响较小。言语暴力是主要类型（98%）。绝大多数（80%）报告有负面心理影响，而65%报告称他们在工作场所有时、很少或从未感到安全。工作场所暴力的主要原因之一是等待时间长（99%），而最常见的预防措施是入口管控（93%）。
本研究揭示了针对在不同医疗设施中工作的护士的工作场所暴力发生率很高。针对国家和单位的具体研究可能有助于实施适当的干预措施以减少工作场所暴力。
