Schapira Marilyn M, Shea Judy A, Duey Katia A, Kleiman Carly, Werner Rachel M
Division of General Medicine, Perelman School of Medicine, University of Pennsylvania, Philadelphia, PA.
Center for Health Equity Research and Promotion, Philadelphia VA Medical Center, Philadelphia, PA.
Health Serv Res. 2016 Jun;51 Suppl 2(Suppl 2):1212-28. doi: 10.1111/1475-6773.12458. Epub 2016 Feb 11.
To evaluate the perceived usefulness of publicly reported nursing home quality indicators.
Primary data were collected from October 2013 to August 2014 among a convenience sample of persons (or family member) recently admitted or anticipating admission to a nursing home within 75 miles of the city of Philadelphia.
Structured interviews were conducted to assess the salience of data on the Medicare Nursing Home Compare website, including star ratings, clinical quality measures, and benchmarking of individual nursing home quality with state and national data.
Interviews were transcribed verbatim, independently coded by two reviewers, and agreement determined. A thematic analysis of transcripts was undertaken.
Thirty-five interviews were completed. Eighty-three percent (n = 29) were caregivers and 17 percent (n = 6) were residents. Star ratings, clinical quality measures, and benchmarking information were salient to decision making, with preferred formats varying across participants. Participants desired additional information on the source of quality data. Confusion was evident regarding the relationship between domain-specific and overall star quality ratings.
The Nursing Home Compare website provides salient content and formats for consumers. Increased awareness of this resource and clarity regarding the definition of measures could further support informed decision making regarding nursing home choice.
评估公开报告的养老院质量指标的感知有用性。
2013年10月至2014年8月期间,从费城75英里范围内最近入住或预期入住养老院的人员(或家庭成员)的便利样本中收集了原始数据。
进行结构化访谈,以评估医疗保险养老院比较网站上数据的显著性,包括星级评级、临床质量指标以及将各个养老院质量与州和国家数据进行的基准对比。
访谈内容逐字转录,由两名审阅者独立编码,并确定一致性。对转录本进行了主题分析。
完成了35次访谈。83%(n = 29)为护理人员,17%(n = 6)为居民。星级评级、临床质量指标和基准信息对决策很重要,不同参与者偏好的格式有所不同。参与者希望获得有关质量数据来源的更多信息。在特定领域星级质量评级与总体星级质量评级之间的关系上,明显存在困惑。
养老院比较网站为消费者提供了显著的内容和格式。提高对该资源的认识以及明确指标定义,可能会进一步支持有关养老院选择的明智决策。