Lofthus Ann-Mari, Westerlund Heidi, Bjørgen Dagfinn, Lindstrøm Jonas Christoffer, Lauveng Arnhild, Clausen Hanne, Ruud Torleif, Heiervang Kristin Sverdvik
Division of Mental Health Services, Akershus University Hospital, Lørenskog, Norway.
National Centre for Knowledge through Experience in Mental Health, Skien, Norway.
Community Ment Health J. 2016 Nov;52(8):891-897. doi: 10.1007/s10597-016-9994-5. Epub 2016 Feb 11.
The purpose of this explorative study was to examine satisfaction among 70 users of 12 Norwegian Assertive Community Treatment teams. The study was carried out among a group of 70 service users, and reveals generally high levels of satisfaction with the service, with satisfaction also being high in comparison to other ACT satisfaction studies. Users under a Community Treatment Order were more satisfied, while users with an alcohol use disorder were less satisfied. Younger service users were less positive than older users. There was no difference in satisfaction between the genders. This study's positive result may reflect the ACT model's focus on user involvement, recovery and building relationships, and the fact that this service has a more holistic approach than previous services that users have experienced.
这项探索性研究的目的是调查挪威12个积极社区治疗团队的70名使用者的满意度。该研究在70名服务使用者群体中开展，结果显示，总体上对该服务的满意度较高，与其他积极社区治疗满意度研究相比，满意度也较高。处于社区治疗令之下的使用者满意度更高，而患有酒精使用障碍的使用者满意度较低。年轻的服务使用者不如年长的使用者积极。不同性别的使用者在满意度上没有差异。这项研究的积极结果可能反映了积极社区治疗模式对使用者参与、康复和建立关系的关注，以及该服务比使用者之前所体验的服务采用了更全面的方法这一事实。
