Papa Filomena, Cornacchia Michele, Sapio Bartolomeo, Nicolò Enrico
a Fondazione Ugo Bordoni , Rome , Italy.
Inform Health Soc Care. 2017 Jan;42(1):43-60. doi: 10.3109/17538157.2016.1153477. Epub 2016 Apr 11.
This paper presents a qualitative investigation on user reactions, opinions, and sentiments about a TV-based technological solution developed within the EasyReach Project of the EU Ambient Assisted Living Joint Program to promote social interaction of less educated elderly people, that is, those individuals who, because of poor scholarization, low income, and, possibly, linguistic barriers, still find it difficult to use computers in order to improve their socialization. Experimental data were collected by extensive trials involving 40 real-end users. A methodology called "scenario engagement" was applied to get participants engaged in a live demonstration with the mediation of a facilitator who assisted elderly people to interact with the system. Results point out that the system can be effectively employed to foster social interaction, particularly when it is introduced in a collective use environment (e.g., Senior Center). Although the focus of the investigation was on information and communication technology-enabled social environments, the end users themselves strongly suggested to include in future system releases extra functions considered as essential opportunities for their potential digital lives: that is, medical or health services and bridges toward public administration.
本文对欧盟环境辅助生活联合计划的EasyReach项目中开发的一种基于电视的技术解决方案进行了定性研究，该方案旨在促进受教育程度较低的老年人的社交互动，即那些由于学业不佳、收入低以及可能存在语言障碍，仍然难以使用计算机来改善社交的人群。通过涉及40名真实终端用户的广泛试验收集了实验数据。采用了一种名为“场景参与”的方法，让参与者在一名协助老年人与系统互动的协调员的调解下参与现场演示。结果表明，该系统可有效地用于促进社交互动，特别是当它在集体使用环境（如老年中心）中引入时。尽管调查的重点是信息通信技术支持的社交环境，但终端用户强烈建议在未来的系统版本中加入他们认为对其潜在数字生活至关重要的额外功能：即医疗或健康服务以及通向公共管理的桥梁。
