Somville Francis J, De Gucht Véronique, Maes Stan
Department of Health and Medical Psychology, University of Leiden, Wassenaarseweg 52, Leiden, The Netherlands.
Department of Emergency and Traumatology, AZ St Dimpna, J.B. Stessenstraat 2, Geel, 2440, Belgium.
Scand J Trauma Resusc Emerg Med. 2016 Apr 27;24:59. doi: 10.1186/s13049-016-0249-9.
Emergency Physicians (EPs) are regularly confronted with work related traumatic events and hectic work conditions. Several studies mention a high incidence of post-traumatic stress disorder (PTSD) and psychosomatic complaints in EP. The main objective of this study is to examine the contribution of demographics, traumatic events, life events, the occurrence of occupational hazards and social support to post-traumatic stress symptoms (PTSS), psychological distress, fatigue, somatic complaints and job satisfaction in Emergency Physicians.
For this study questionnaires were distributed to Belgian Emergency Physicians, These include, as determinants socio-demographic characteristics, traumatic events, life events, the occurrence of physical hazards, occurrences of violence, occurrence of situations that increase the risk of burnout and social support by supervisors and colleagues (LQWQ-Med), and as outcomes PTSS (IES), psychological distress (BSI), somatic complaints (PHQ 15), perceived fatigue (CIS20 R) and job satisfaction (LQWQ-MD). The response rate was 52.3 %. Hierarchical multiple regression analysis was performed to examine the association between the determinants and each of the outcomes.
Emergency Physicians are particularly vulnerable to post-traumatic and chronic stress consequences due to repetitive exposure to work related traumatic incidents such as serious injuries or death of a child/adolescent. One out of three Emergency Physicians met sub-clinical levels of anxiety and 14.5 % met a clinical level of PTSD, short for Post-Traumatic Stress Disorder. Levels of fatigue were high but not directly related to traumatic events and occupational hazards. Social support from colleagues was found to have a beneficial effect on these complaints. Job satisfaction seems to have a protective factor. All of these not only affect the Emergency Physicians themselves, but can also have an adverse impact on patient care.
EPs are, according to our and other studies, confronted on a regular basis with significant, potentially traumatizing work related events. There is a higher perception of traumatic events in older Eps. We find out that 36 % of the EPs find dealing with sudden death of a young person and traumatic accident/disease involving a young person the most traumatic experience during their work activity. Three quarter of these EPs have children of their own. The results of the study show that frequency of exposure to traumatic (work) events contributes next to occurrence of situations that increase the risk of burnout to the explanation of variance in posttraumatic stress and psychological distress. The novelty of this study is that it explores the effect of specific determinants of PTSS, psychological distress, fatigue, somatic complaints and job satisfaction in Emergency Physicians. Especially occurrence of situations that increase the risk of burnout seems to have a major impact on all outcomes including job satisfaction, while occurrence of violence contributes especially to psychological distress and perceived fatigue. Lack of social support is a well-known predictor of occupational stress in emergency care workers. In contrast however, good social support of colleagues at work, as we found in our study, can facilitate the recovery process after confrontation with traumatic events and occupational hazards.
Emergency Physicians are particularly vulnerable to post-traumatic stress and chronic stress consequences due to repetitive exposure to work related traumatic events. Training in dealing with violence and situations that can increase the risk of burnout can reduce detrimental consequences in emergency physicians. In addition, it is suggested that emergency units are screened systematically on determinants of burnout, in view of interventions. Finally, creating a supportive work environment and training the medical staff in supportive skills with backup by experts may also reduce adverse consequences of confrontation with traumatic work events.
急诊医生经常面临与工作相关的创伤性事件和忙碌的工作环境。多项研究指出,急诊医生中创伤后应激障碍(PTSD)和心身疾病的发病率很高。本研究的主要目的是探讨人口统计学因素、创伤性事件、生活事件、职业危害的发生情况以及社会支持对急诊医生创伤后应激症状(PTSS)、心理困扰、疲劳、躯体不适和工作满意度的影响。
在本研究中,对比利时急诊医生发放了问卷。这些问卷包括作为决定因素的社会人口学特征、创伤性事件、生活事件、身体危害的发生情况、暴力事件的发生情况、增加职业倦怠风险的情况以及上级和同事的社会支持(LQWQ-Med),以及作为结果的PTSS(IES)、心理困扰(BSI)、躯体不适(PHQ 15)、感知疲劳(CIS20 R)和工作满意度(LQWQ-MD)。回复率为52.3%。进行了分层多元回归分析,以检验决定因素与每个结果之间的关联。
由于反复接触与工作相关的创伤性事件,如儿童/青少年的重伤或死亡,急诊医生特别容易受到创伤后和慢性应激后果的影响。三分之一的急诊医生达到亚临床焦虑水平,14.5%达到创伤后应激障碍(PTSD)的临床水平。疲劳程度较高,但与创伤性事件和职业危害没有直接关系。发现同事的社会支持对这些不适有有益影响。工作满意度似乎是一个保护因素。所有这些不仅会影响急诊医生自身,还会对患者护理产生不利影响。
根据我们的研究和其他研究,急诊医生经常面临重大的、潜在创伤性的与工作相关的事件。年长的急诊医生对创伤性事件的感知更高。我们发现,36%的急诊医生认为在工作中处理年轻人的突然死亡以及涉及年轻人的创伤性事故/疾病是最具创伤性的经历。这些急诊医生中有四分之三有自己的孩子。研究结果表明,除了增加职业倦怠风险的情况外,接触创伤性(工作)事件的频率也有助于解释创伤后应激和心理困扰的差异。本研究的新颖之处在于,它探讨了急诊医生中PTSS、心理困扰、疲劳、躯体不适和工作满意度的特定决定因素的影响。特别是增加职业倦怠风险的情况似乎对包括工作满意度在内的所有结果都有重大影响,而暴力事件的发生尤其会导致心理困扰和感知疲劳。缺乏社会支持是急诊医护人员职业压力的一个众所周知的预测因素。然而,与之形成对比的是,正如我们在研究中发现的,工作中同事的良好社会支持可以促进在面对创伤性事件和职业危害后的恢复过程。
由于反复接触与工作相关的创伤性事件,急诊医生特别容易受到创伤后应激和慢性应激后果的影响。应对暴力和增加职业倦怠风险情况的培训可以减少急诊医生的有害后果。此外,鉴于需要进行干预,建议对急诊科室的职业倦怠决定因素进行系统筛查。最后,营造一个支持性的工作环境,并在专家支持下对医务人员进行支持技能培训,也可能减少与创伤性工作事件对抗带来不利后果。